New Manager Skills Part 2

In this online course, you will learn how to shape, influence and lead your team authentically, including and especially during times of change.

Over 4 weeks you’ll work through the resources and activities that make up each module of the course. 

A webinar is included in this course, in which you’ll have the opportunity to share experiences with peers from across the industry. Details of the webinar, including date and topic, will be shared with participants ahead of the course starting.

Is this course right for me?

Yes, if any of the following apply to you:

• you have some line management experience and are looking to develop your skills and influence further using tools and techniques that you can apply straight away

• you’ve been managing others for a little while now but want some fresh ideas to reinvigorate your management approach

You may have already taken part in our New Manager Skills Course – Part 1 and are ready for the next step. 

Will I receive certification?

Upon completion, you’ll receive an IGD certificate, helping you to celebrate and share your achievement. There are no exams or submissions required to pass the course. 

What if I don’t currently manage a team?

If you have no experience in managing others but are aspiring to do so in the near future, we recommend doing our New Manager Skills Course – Part 1 as a starting point.

If you don’t currently manage a team but have some previous experience and would like a refresher, then look at the topics covered below to see if this is the right course for you. 

Will I have enough time to complete it?

The course is hosted on our learning platform, LearnUpon and you can access the resources anytime between the course start and end dates, meaning you can work through the course at a pace that suits you and your other priorities. 

We’ve designed this course to be flexible enough to meet the demands of busy people in our industry. You can work through the modules at your own pace across the 4 weeks, and it should take around 6 hours to complete. That’s around an hour of learning per week, which we have found is manageable for most people. It also helps if you can make your own line manager aware that you are taking part.

Does it matter what area of the business I work in?

No, this course is designed to be a broad introduction so is relevant to those working in any function within the food and grocery industry. Hundreds of people from across the industry supply chain have completed this course already. 

How has this course helped others?

Have a question?

Contact us

We update our courses regularly to ensure we have the most relevant and up-to-date topics, so the below is a guide on the key focus areas based on our 2026 course: 

Me: Learn how to find your own leadership style

• Get clarity on your leadership style

• Learn how to be an inclusive and empathetic leader

My team: Build a high performing team environment

• Discover the ingredients of a positive culture

• Explore how to approach and prepare for difficult conversations

• Get tips on how to support your team’s wellbeing appropriately

Our work: Lead your team effectively

• Embrace and respond to change

• Understand how to motivate individuals in your team

• Develop your influencing skills, not just with your team, but thinking about your wider stakeholders

What happens next?

Once you’ve signed up, you’ll receive full access details and joining instructions before the course start date.