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How health can build loyalty and value

07 April 2026

Explore how Norway's retailers are elevating their health proposition.

Norway’s grocery landscape is undergoing a quiet but powerful health shift. Across stores, categories, and shopper touchpoints, health-focused initiatives are becoming core to how retailers drive value, loyalty, and differentiation.

From incentives that nudge shoppers toward better choices, to a surge in functional products promising energy, immunity, or gut support, to packaging that communicates health benefits, the market’s retailers and brands are leaning hard into wellbeing as a growth engine.

A recent trip to Oslo highlighted how quickly this shift is accelerating, and why Norway is becoming a compelling case study for retailers and suppliers looking to elevate their health proposition.

Making healthier choices accessible

The standout initiative from the trip has to be the healthy swaps campaign from NorgesGruppen’s KIWI discount format.

KIWI is actively lowering the cost barrier to healthier eating through its “Sunnere alternativ billigere” (healthier alternatives cheaper) initiative. The retailer has identified healthier swaps across everyday categories and committed to pricing these options lower than their standard equivalents, ensuring shoppers don’t have to pay more to choose better. Clear in‑store signage helps customers find these products quickly, while price cuts span staples such as dairy, pasta, bread, tinned fish, and ready meals.

Source: IGD Research

By combining permanent price reductions with simple navigation, KIWI positions healthier choices as both affordable and convenient for all shoppers.

The initiative also strengthens KIWI’s value leadership at a time when shoppers are increasingly scrutinising both price and health. By locking in lower prices on healthier lines, KIWI builds loyalty among families and health‑conscious consumers who might otherwise shop across banners.

Health-focused formats

Narvesen’s Oslo test‑lab is a strong example of how convenience retailers can make healthier and more sustainable eating simple for shoppers, even in impulse‑driven missions.

Through its “good choices on the go” messaging, the retailer spotlights healthier snacks, plant‑forward options, and alternatives to red meat across the store, supported by simple signposting and a fully palm‑oil‑free food range. Partnerships with advocates like Hanne‑Lene Dahlgren help Narvesen expand credible plant‑based choices, while volume deals on fresh fruit encourage shoppers to pick up healthier items as part of their daily routine.

Source: IGD Research

Functional foods gaining momentum

Another clear trend emerging across the Norwegian market is the rapid rise of functional foods. Retailers are expanding ranges that include protein‑fortified blends, energy‑boosting products, and other products positioned around benefits such as satiety, energy, gut health, or fitness. These items tap directly into shoppers’ growing interest in purposeful nutrition and support more intentional choices across multiple missions.

Coop Norge is a clear example of how a retailer is elevating the bakery aisle with more functional, benefit‑led propositions. With its emphasis on protein, fibre, and whole‑grain content, paired with active‑lifestyle cues, the product speaks directly to shoppers seeking everyday items that support broader wellbeing goals.

Source: IGD Research

Functional foods are becoming an important value‑adding growth engine. For retailers, it offers a way to premiumise categories, increase basket spend, and attract health‑motivated shoppers who are willing to trade up for added benefits. For suppliers, it opens space for innovation in format, flavour, and nutritional positioning and creates opportunities to secure stronger visibility through secondary placements and mission‑based merchandising.

Source: IGD Research

Using price and loyalty to shift shopper behaviour

Norway’s updated dietary advice of increasing the recommended intake to eight portions of fruit and vegetables per day has prompted a wave of retailer-led initiatives to support healthier habits. Coop’s Extra format launched the “Always 8” campaign, offering rotating discounts on eight fruit and veg lines, which doubled sales of featured products in one year. REMA 1000 and KIWI have also leaned into loyalty mechanics, offering 10–15% bonuses on fresh produce.

These strategies not only align with public health goals but also drive frequency and basket size, reinforcing fresh produce as a value and loyalty lever. By combining price, visibility, and rewards, retailers are turning government guidance into commercially effective in-store action.

Source: IGD Research

What we can learn from Norway

Health now plays different roles along the value chain. Retailers need to decide where health can meaningfully influence mix, loyalty or category growth and concentrate their effort where it strengthens overall performance. At the same time, suppliers need to understand which health‑linked benefits support the roles retailers expect categories to play, using that insight to shape investment choices, product development and the conversations that underpin stronger joint plans.

For more insight on health, visit our health hub page

Rachel Sibson
Senior Insight Analyst

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