Driving a positive response to the Advantage Group Survey Results
18 February 2022So you’ve received your AGS results…
You may now be wondering what-now? Or so-what? How do we get ourselves back into the top percentile of performers in our category? This is a common question we get asked at IGD at this time of the year.
So why is it so difficult to improve?
In my previous operational roles working with supply chain and commercial functions, we have responded to poor AGS results by simply addressing the verbatim commentary provided in our results report. Although this is useful, this only allowed us to address gaps compared to the best performers in our category, so as we aimed for where they had been, 12 months later, those performers had moved on again and were still ahead of us!
This is where IGD can help, we regularly scour best practice collaboration from the around the world, analysing trends and bringing together tools and templates that we believe will help organisations drive breakthrough change rather than incremental improvement.
Introducing…. IGD’s four stage improvement programme
IGD has completed numerous projects with manufacturers across various categories and sizes to help address this critical topic, taking a simple four-stage approach to driving improvements across the business functions:
Benchmark your internal capability. Using your AGS improvement areas as a guide, IGD will create, run and distribute a survey to your teams to understand which capability gaps need to be addressed
Create a vision for the future. What is the business ambition and your ultimate goal?
Develop strategy that addresses the needs of your customers and create an action orientated roadmap for change
Build capability across your supply chain/ customer service / commercial and other functions to address gaps and create an organisation that is fit for the future.
We’ll then work with you to understand the real impact to your organisation, ensuring learnings are captured and line managers are equipped to take the learnings forward and embed into personal objectives.
For a free review of your AGS results contact: [email protected].