15 January 2021
Driving online profitability, creating safe shopping spaces, and bringing the out-of-home experience in-home are among the key trends expected to shape global retail in 2021, according to new predictions from IGD.
Following a disruptive 2020, five trends stand out as areas for businesses to focus on this year:
1. System upgrade: digitally enhancing operations
What we expect in 2021:
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