Social Impact
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Neighbourly

19 February 2022

Understand how redistribution works at Neighbourly.

Neighbourly is a community investment and engagement platform that connects businesses with over 45,000 local charities and good causes across the UK and Ireland. It ensures the delivery of surplus products, volunteer time and funding is tailored and targeted to help build strong communities and deliver social value.

Website: neighbourly.com/
Contact: Steve Butterworth, CEO / www.neighbourly.com/contact-us

Impact in numbers (as at April 2026)

  • The equivalent of 330 million meals redistributed and 5,300 tonnes of surplus products.

  • 514,000 tonnes of CO2 saved

  • Over 10,000 charities and community organisations supported with surplus products

Examples of industry partners

  • M&S – UK network back of store surplus redistribution

  • Lidl – UK network back of store surplus redistribution

  • Aldi – UK network back of store surplus redistribution

  • Pret a Manger - UK network store redistribution

  • GAIL’s Bakeries - UK network store redistribution

What we do with the food

Neighbourly is a technology platform that connects food businesses with a network of over 45,000 charities, schools and community organisations across the UK and Ireland. These groups collect the surplus food and use it for social benefit including supporting those affected by food insecurity. The food is distributed in food parcels and as cooked meals, through foodbanks, community centres, homeless shelters, day care centres, youth projects, home deliveries and more.

Operations

Charities and community groups are verified by Neighbourly as being suitable food recipients with the necessary standards of food hygiene and are approved based on their ability to handle ambient, fresh and chilled food with a use by date, subject to having the required facilities and operations for the volumes they are handling. Surplus can be collected via the charity network direct from retailers at the store level, or in bulk from regional distribution centres and manufacturers, across the UK and Ireland.

Wider network

Neighbourly manages a network of over 45,000 vetted charities and community causes.

Key programmes/capabilities

Neighbourly is in the unique position of having a network of thousands of front-line community organisations that are delivering essential programmes at a hyper-local level. By supporting these organisations with donations of surplus products, businesses are able to take positive environmental measures and deliver social value – thereby translating the enormity of the Sustainable Development Goals into meaningful local action.

Testimonial

Bristol North West Foodbank helps people in crisis with food donations and related services. Beneficiaries receive three days of free emergency food from outlets in Avonmouth, Henbury, Hotwells, Lawrence Weston and Severn Beach in Bristol. Visitors always find a warm welcome and a listening ear along with much needed food, access to fuel vouchers and other important advice.

"We’ve been collecting surplus from M&S ever since 2015. Since then we've collected over 270,000 meals and distributed the food locally to individuals who are in crisis or in need of support. It has been an amazing partnership which has helped many people."

Emma Murray

Foodbank Manager

IGD author
IGD staff

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