course

New Manager Skills Part 2

02 March 2026 - 27 March 2026

  • Overview

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At a glance

In this online course, you will learn how to shape, influence and lead your team authentically, including and especially during times of change.

Duration:

6 hours

Format:

Online, plus webinar

Cost:

Free

IGD:

Certificate awarded

Next intake:

2 March 2026

The experience

Over 4 weeks you’ll work through the resources and activities that make up each module of the course. 

Giving you flexibility

The course is hosted on our learning platform, LearnUpon and you can access the resources anytime between the course start and end dates, meaning you can work through the course at a pace that suits you and your other priorities. 

Helping you connect with others

A webinar is included in this course, in which you’ll have the opportunity to share experiences with peers from across the industry. Details of the webinar, including date and topic, will be shared with participants ahead of the course starting.

Celebrating success

Upon completion, you’ll receive an IGD certificate, helping you to celebrate and share your achievement. There are no exams or submissions required to pass the course. 

Is this course right for me?

Yes, if any of the following apply to you:

  • you have some line management experience and are looking to develop your skills and influence further using tools and techniques that you can apply straight away

  • you’ve been managing others for a little while now but want some fresh ideas to reinvigorate your management approach

You may have already taken part in our New Manager Skills Course – Part 1 and are ready for the next step. 

What if I don’t currently manage a team?

If you have no experience in managing others but are aspiring to do so in the near future, we recommend doing our New Manager Skills Course – Part 1 as a starting point.

If you don’t currently manage a team but have some previous experience and would like a refresher, then look at the topics covered below to see if this is the right course for you. 

Does it matter what area of the business I work in?

No, this course is designed to be a broad introduction so is relevant to those working in any function within the food and grocery industry. Hundreds of people from across the industry supply chain have completed this course already. 

Will I have enough time to complete it?

We’ve designed this course to be flexible enough to meet the demands of busy people in our industry. You can work through the modules at your own pace across the 4 weeks, and it should take around 6 hours to complete. That’s around an hour of learning per week, which we have found is manageable for most people. It also helps if you can make your own line manager aware that you are taking part.

96% said they felt more confident and prepared to influence and lead their team 

92% plan to implement something they have learnt 

The detail

We update our courses regularly to ensure we have the most relevant and up-to-date topics, so the below is a guide on the key focus areas based on our 2024 course: 

Me: Learn how to find your own leadership style

  • Get clarity on your leadership style

  • Learn how to be an inclusive and empathetic leader

My team: Build a high performing team environment

  • Discover the ingredients of a positive culture

  • Explore how to approach and prepare for difficult conversations

  • Get tips on how to support your team’s wellbeing appropriately

Our work: Lead your team effectively

  • Embrace and respond to change

  • Understand how to motivate individuals in your team

  • Develop your influencing skills, not just with your team, but thinking about your wider stakeholders

How has this course helped others?

It's developed my managerial and leadership skills to a new level.

— Course participant

This course has given me some great tips which I can use to help get the best out of my team so I can hit the ground running in my more senior post. This will minimise lost productivity whilst I find my feet.

— Course participant

Giving me the skills and knowledge to manage up as well as down and giving me the confidence to speak out. Some of the tools/templates will be great for creating meaningful discussions.

— Course participant

What happens next?

After signing up we will keep you updated with information about how to access the course. You will receive your log in details for our learning platform (LearnUpon) a week before the course start date.

Have a question?

Contact us

More courses from IGD

New Manager Skills Course - Part 1

This course gives you the insight and tools that you need to start your journey as a line manager with confidence and set your team up for success.

Find out more

New Starter Skills Course

This online course combines industry knowledge and personal skills to give you the best start to your career in the food and grocery industry.

Find out more

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