New Manager Skills Course - part 1


At a glance

Giving you the insight, tools and reflective space that you need to start your journey as a people manager and lead your team through challenge and change. In this course, you will gain the confidence and tools that you need to start your journey as a line manager and set your team up for success.
This online course gives you the insight and tools that you need to start your journey as line manager with confidence and set your team up for success.

6 hours

Dates: 14 Aug

Format: Online,
with virtual event

Cost: Free

Certificate awarded

Why take this course now?

Stepping up from team player to line manager is a significant step which requires both a mindset shift and a new set of skills to support you in taking on new responsibilities.

With this course, we’ll give you a well rounded view of the skills you need and help you feel prepared in your role with some simple and practical tools, frameworks and guidance.

Juggling your responsibilities can be a challenge, so this course works flexibly to suit your work schedule. You’ll learn through a mix of different resources hosted on our learning platform, which you can access anytime between the start and end dates. You’ll receive an IGD certificate at the end to recognise your success!

This course is right for you if:

You are taking your first step into line management or are aspiring to do so soon

You can commit to around 1 hour of learning per week (total of 6 hours across 6 weeks)

This course is a designed to be a broad introduction so is suitable for those in any function within the industry

Testimonials from recent participants

95% said it helped develop their skills

95% said it inspired them to think or do something different

89% said they felt more confident and prepared in their role as a line manager or to take on the role

Extremely valuable and a thought-provoking opportunity to take time to consider a more rounded approach to good leadership

I have already initiated a review within my team to understand our current position in relation to our performance, my leadership and opportunities to support change in our business.

The detail

You will have 6 weeks to work through the modules that make up the course. We update our courses regularly to ensure we have the most relevant and up-to-date topics, so the below is a guide on the key focus areas based on our 2022 course:


Develop your confidence as a manager:

Understand the mindset of a leader confidently

Have guided reflection to explore your purpose

Understand imposter syndrome and how to overcome real and perceived fears

Create an action plan to enable you to feel more comfortable in your role

This will be a 60-minute virtual event with Sam Redman of Sam Redman Consulting. To let us know you will be joining, please confirm your free place by clicking on the button below. All participants will also have access to a recording of the webinar:

Your skills

Learn how to set up your team for success:

Understand how to delegate effectively

Build your communication skills

Get tips on how to give feedback for growth and have coaching conversations

Explore how to activate minds in your team

Your team

Explore how to get the most out of your team:

Understand how to prioritise effectively

Learn about goal setting

Get tips on having difficult conversations

Consider how to engage behaviours in your team

What happens next?

After signing up we will keep you updated with information about how to access the course. You will receive your log in details for our learning platform a week before the course start date.

New Manager Skills part 1 course 2023