New Manager Skills Course - part 1


At a glance

Giving you the insight, tools and reflective space that you need to start your journey as a people manager and lead your team through challenge and change. In this course, you will gain the confidence and tools that you need to start your journey as a line manager and set your team up for success.

6 hours

12 Sep – 24 Oct

Online, with virtual event

Cost: Free

Certificate awarded

Through bite-sized, practical resources and an inspiring virtual event, you will feel confident to put into practice what you learn straight away with your team.

This course is currently underway, look out for new dates coming soon.

Why take this course now?

Stepping up from team player to line manager is a significant step which requires both a mindset shift and a new set of skills to support you in taking on new responsibilities. Gaining some simple but essential tools and techniques at this stage will ensure you get off the best possible start to your journey as manager.

What you will learn

In this 6-hour online course you will:

Develop your confidence as a line manager

Learn how to set up your team for success

Understand the ingredients for getting the most out of your team

This course is right for you if:

You are taking your first step into line management or are aspiring to do so soon

You can commit to around 1 hour of learning per week (total of 6 hours across 6 weeks)

This course is a designed to be a broad introduction so is suitable for those in any function within the industry

Testimonials from recent participants

96% said it helped develop their skills

91% felt more confident and prepared in their role as a line manager

93% felt inspired to do something differently as a result of completing the course

Extremely valuable and a thought-provoking opportunity to take time to consider a more rounded approach to good leadership

I have already initiated a review within my team to understand our current position in relation to our performance, my leadership and opportunities to support change in our business.

The detail

You will have 6 weeks to complete the course on our learning platform, for which you will receive details nearer the start date.

The course is broken down into modules, which you can work through at your own pace, giving you the flexibility to fit it around other commitments. Each module contains short knowledge shares, along with optional activities and a forum to help you reflect on and practice what you have learnt.

We update our courses regularly so the below is a guide:


Develop your confidence as a manager:

Learn how to embrace your role confidently

Explore what’s happening when we experience imposter syndrome

Understand how to overcome real and perceived fears

Create an action plan to enable you to feel more comfortable in your role

Ask questions of our expert

This will be a 60-minute virtual event with Sam Redman of Sam Redman Consulting. To let us know you will be joining, please confirm your free place by clicking on the button below. All participants will also have access to a recording of the webinar:

Your skills

Learn how to set up your team for success:

Understand how to delegate effectively

Build your communication skills

Get tips on how to give feedback for growth and have coaching conversations

Explore how to activate minds in your team

Your team

Explore how to get the most out of your team:

Understand how to prioritise effectively

Learn about goal setting

Get tips on having difficult conversations

Consider how to engage behaviours in your team