Customised solutions: training

Training designed for you, delivered by industry experts

Our customised learning programmes are designed to help you identify and address the challenges affecting your business. Designed with you, for you, and delivered by industry experts.

Delivery and training methods are flexible to suit your needs, budget and business culture, and we recommend a blended approach to maximise impact.

We have a global reach and can deliver locally or virtually in a variety of ways, including classroom-based workshops with live webinars, interactive online learning, experiential training, coaching and mentoring.

Example activities

Our five-step process

These simple steps put you and your needs at the heart of our customised learning programme development. We:

  1. Assess your capability
    To see where you need to improve
  2. Define and design
    What will work best for your business
  3. Deliver
    Using a format and timeframe that suits you
  4. Embed
    To help you create a long term learning culture
  5. Evaluate
    The effectiveness of the programme

Case study: 
Coaching for success

The business challenge

Our client, a major retailer, needed to support employees through a period of major business change and drive improved performance.

Our solution

First, we worked with senior management to define what good performance looked like. Then we trained line managers in how to coach employees to deliver those results. A coaching skills workshop was followed up with webinars and one-to-one sessions. We also developed a ‘train the trainer’ package, so they could cascade coaching skills throughout the organisation.

The outcome

  • Survey results showed employees were much more engaged
  • Financial results showed coached teams performed better