IGD experts designed a blended learning experience, which gave participants the opportunity to be more flexible in their approach to learning. The phased project journey ran from September 2016 to January 2018 and involved:
A retail immersion experience with the senior leadership team in Toronto, Canada
A session with CHEP EMEA President and the learning and development team to agree a set of key learning objectives for the pan-European business change programme
Client consultation with key CHEP influencers to underpin the design of the cross-functional programme
A pilot programme undertaken with U.K commercial team to attain feedback and inform future sessions
Roll out a blended learning programme to 20 cohorts across 15 European markets. The programme involved e-learning, face-to-face facilitated workshops and in-store immersive experience.
A detailed review of the programme of activity that IGD ran to support this project can be found here