30 April 2021
The survey reveals poor clarity over business policy, with significant numbers of those entrusted to respond to the survey uncertain of either past activities or future intentions.
Where respondents did offer a response, about one-third said that their business had taken none of the actions listed in the survey and an even larger proportion did not expect to take any actions in the year ahead.
The most popular actions appear to be those requiring limited investment, such as changing light bulbs or adjusting heating / cooling. Those requiring more extensive capex were less likely to be undertaken.
This result appears at first sight to be rather disappointing. However, there are several considerations which may lead to a more nuanced interpretation: