Coronavirus (COVID-19): Morrisons introduces next-day delivery service of food and essentials boxes

Wassim El Attar
Supply Chain Analyst
@Supplychain_IGD

Date : 25 March 2020

Morrisons introduces a new next-day delivery service of food and essentials boxes during the Coronavirus (COVID-19) outbreak.

Choice between a meat or vegetarian box, costing £35

The new service, called Morrisons Food Boxes, enables shoppers to choose between a meat or a vegetarian box. The boxes contain £30 worth of groceries, while an additional cost of £5 is charged for delivery to shoppers’ doorstep, bringing the total cost of purchasing the box to £35. Up to two boxes can be ordered and delivered (on a contact-free basis, whereby drivers place the box(es) on shoppers’ doorstep or in a safe place) the following day as long as the order is placed before 3pm.

The boxes’ content are a random mix of food and essential household items, and are designed to feed two adults for one week.

The new service is introduced amid a situation where some shoppers are waiting up to four weeks for their online deliveries to reach their homes.

The box(es) are delivered by DPD, an international parcel delivery service provider, who will send a confirmation to shoppers including a tracking number, so that they can keep up to date with their delivery.

In terms of allergens, the grocer is not able to guarantee the content of the boxes that are delivered through this service, and therefore is unable to provide, at this time, allergen information online. However, according to Morrisons, the boxes contain individually packaged items which will contain full allergen information.