Self-disruptive and technologically adept

Organisations will make use of new technologies to experiment, optimise their processes, and gain new expertise.

Transparency and consumer trust

Organisations will collaborate to provide customers with a range of information on provenance and sourcing. They will work to reduce their impact on the planet or even have a positive environmental impact.

Demand-driven omnichannel fulfilment networks

Networks will need to be able to adapt to create new business opportunities. The networks will serve a range of needs such as: high speed, low cost, high visibility, low impact - often at the same time.