How to handle difficult conversations in any environment

Date : 11 September 2020

Feel more confident and better prepared to handle difficult conversations with these top tips.

In this webinar recording you will:

  • See five different conflict management styles and reflect on which one most closely fits your own style
  • Raise your awareness of the potential barriers or resistance that occurs in difficult conversations by seeing things from the other person’s perspective
  • Learn how to prepare so that you can both get the best possible outcome

You can also download a summary of the top tips here