IGD Live has developed an engaging programme of content across four great themes. When you register, we'll ask you if you have a preferred Insight Stream. You can also personalise your own programme by choosing sessions from different streams.

DAY 1

Business
Breakfast

08:30-09:00

Preparing for a digital future: Why winning in eComm is a marathon not a sprint

The pace of change for consumer packaged goods brands has never been faster: in an ever-evolving marketplace, it’s important to balance traditional retailer relationships as well as optimising new channels like Amazon in order to drive growth in 2020 and beyond.

In this breakfast session on Day 1 of IGD Live, Profitero’s VP Strategy & Insights EMEA Andrew Pearl will be joined by leading brand manufacturers as they discuss their journey to attain eCommerce excellence and category growth through implementing best practice learnings from Amazon and other leading e-retailers.

Andrew Pearl
VP, Strategy & Insight, Profitero

Morning
Keynotes

09:30-10:30

The new UK retail landscape

Ben Miller
Insight Services and Events Director, IGD

Learn. Connect. Grow.
Welcome to IGD Live

The pace of change in consumer packaged goods retailing has scarcely been quicker. Traditional supply chains... + READ MORE

are being replaced by complex ecosystems. Shoppers expect online experiences offline. New formats, channels, operators and business models are unlocking growth, requiring new organisational capabilities to grasp these and win. IGD is evolving to help you achieve this, IGD Live a brand-new meeting focused on unlocking growth in this new world.

Julie Bowerman
Chief Global Digital Customer and Consumer Experience Officer, Kellogg's

Creating a digitally led FMCG leader

How evolving shopper expectations and emerging technologies are driving the digitisation of grocery, and... + READ MORE

how a global CPG leader can respond in terms of both customer-facing execution and internal culture & processes.

Patrick Pondaven
Director Consumables, Amazon

Susan Barratt
Chief Executive, IGD

Embracing change

With a lacklustre economy, unhelpful demographic trends and political uncertainty, the UK food...+ READ MORE

and consumer goods sector is facing challenges on low volumes, low investment and low innovation.

How can we help rejuvenate the industry together? Embracing change and innovation is something no food and consumer goods business can afford to ignore.

Susan Barratt will explain how the IGD is embracing change and how it can help you navigate the rapidly evolving industry landscape.

Session 1

10:45-11:35

Convenience Retailing

Category Management

Fit for the future

Are your category management practices ready for the future? IGD's global survey will reveal where category management is today and the future implications for you.

A leading retailer and supplier will reveal how they built a successful collaborative partnership.

Simon Attfield

Simon Attfield
Category Insight Manager
IGD

Nicola Jackson

Nicola Jackson
Online & Shopper Marketing Controller
Birds Eye

Hannah Vincent

Hannah Vincent
Senior Category Manager
Birds Eye

Mhairi Dunn

Mhairi Dunn
Senior Category Manager
Birds Eye

Lauren Priestley

Lauren Priestley
Head of Category Management
Britvic

Digital Commerce

The impact of New Retail

IGD will bring you up to date with the latest global developments in digital commerce. We’ll hear from Alibaba and its latest New Retail developments. PepsiCo will provide a manufacturer’s perspective and tell us how it’s responding and what it’s learnt.

Ali Holmes

Ali Holmes
UK Ecommerce Director
PepsiCo

Simon Mayhew

Simon Mayhew
Head of Online Insight
IGD

Toby Pickard

Toby Pickard
Head of Trends
IGD

Toby Pickard

Xuan Jin
Lead Solutions Architect
Alibaba

Convenience Retailing

The convenience channel in 2020

We look at the implications and opportunities of consolidation for suppliers and consider where growth will come from in 2020.

Michael will share our latest research from IGD's shopper insight programme. Sean will give you practical tips on how to use insight to build your retailer business plans.

Guy Ousey

Guy Ousey
Head of Event Content
IGD

Michael Freedman

Michael Freedman
Senior Shopper Insight Manager
IGD

Sean Russell

Sean Russell
Director of Marketing
Costcutter

Food-to-Go

The food-to-go opportunity: how and why the shift will continue

We explore the financial rationale for retailers to pursue growth opportunities in retail, and explore the associated challenges, opportunities and skills required for success.

You’ll also hear the latest developments in partnerships between retailers and food-to-go specialists.

Victoria Wilson

Victoria Wilson
Food to go format lead
M&S

Rebecca Tye

Rebecca Tye
Head of New Business
M&S

Matthew Kirby

Matthew Kirby
Chozen Noodle

Andrew Selley

Andrew Selley
CEO
Bidfood

11:35-12:05

Networking break

Session 2

12:05-12:55

Category Management

How AI is being used commercially, and its potential to evolve relationships

AI and machine learning are evolving how, and how quickly, businesses can engage shoppers.

Leading practitioners will show how AI is unlocking opportunities for suppliers and retailers and evolving their relationships.

Want to know what’s next? Ask our panel of experts.

David Moran

David Moran
Co-Founder and Chairman
Eversight

Markus Stripf

Markus Stripf
Co-Founder and Co-CEO
Spoon Guru

Digital Commerce

The business-to-business online opportunity

We’ll hear from a leading UK B2B online retailer, Bestway, to help us understand the opportunity. We’ll then learn from Mars on how it’s growing its B2B online sales.

Salih Sheikh

Salih Sheikh
Head of Marketing
Bestway

Baran Ceylan

Baran Ceylan
Digital and ecommerce multichannel lead
Mars

Tech-driven growth

We'll hear how leading manufacturers such as Diageo are using developing technologies. From IGD, learn about the latest technologies and how they could impact your business.

Helen Carswell

Helen Carswell
European Brand Manager for Talisker Whisky
Diageo

Will Harvey

Will Harvey
Digital Innovation Manager for GB & Ireland
Diageo

Convenience Retailing

Best practice convenience to deliver for local catchments

Hear from leading UK retailers on how they're delivering great convenience stores. Understand the benefits of having ranges tailored to local shoppers and how you can align your plans with this new reality.

Graham Biggart

Graham Biggart
Director of Commercial Operations
Sainsbury’s

Phil Ponsonby

Phil Ponsonby
Chief Executive Officer
Midcounties Co-op

Kevin Hunt

Kevin Hunt
Managing Director
Lawrence Hunt & Co

Food-to-Go

The food-to-go consumer: how future developments will create new opportunities

From our food-to-go consumer tracking programme, we’ll share the latest shifts in attitudes and behaviour.

Innovators from across the food-to-go sector will talk about how they have set themselves up to take advantage.

Rhian Thomas

Rhian Thomas
Head of Shopper Insight
IGD

12:55-14:05

Lunch and networking

Session 3

14:05-14:55

Category Management

Using shopper knowledge to deliver success

The shopper is king. Hear how retailers and suppliers are tailoring solutions by understanding shoppers’ behaviour.

A leading supplier will reveal how it evolved its category approach to benefit from differing shopping missions.

Penny MacKintosh

Penny MacKintosh
Group Head of Category Development
Graze

Steve Jones

Steve Jones
Retail Insight Director
i2C

Aikaterini Karamazioti

Aikaterini Karamazioti
Senior Customer Category Manager
Nestle

Digital Commerce

Digital commerce best practice from SMEs

You'll get a retailer’s perspective from Co-op and a manufacturer’s perspective from AB World Foods on how SMEs should be using digital commerce to develop their businesses.

Alice Gheissari

Alice Gheissari
Ecommerce Strategy & Capability Lead
AB World Foods

Chris conway

Chris Conway
Head of Digital and Ecommerce
Co-op

The direct-to-consumer opportunity

You'll hear from Arla on how its direct-to-consumer operation is developing and its learnings. You’ll also hear from the fast-growing Ugly Drinks business.

Joe Benn

Joe Benn
Co-Founder & UK GM
Ugly Drinks

Steve Millard

Steve Millard
Head of Ecommerce and Digital
Arla Foods

Convenience Retailing

Creating differentiation in small stores

Discover how Young Foodies and Waterbomb are delivering growth in the convenience channel through creating differentiation.

Plus, the new CEO of Simply Fresh will reveal how he will innovate in both range and services to serve his shoppers' needs.

Chris Green

Chris Green
Co-founder
Young Foodies

Stephanie Campbell

Stephanie Campbell
Managing Director
Waterbomb

Tim Chalk

Tim Chalk
Chief Executive Officer
Simply Fresh

Food-to-Go

Food-to-go formats to learn from: global best practice

Learn from successful food-to-go led formats, drawn from across both retailers and food-to-go specialists, about the formats they’ve built to deliver success and impact in food-to-go.

Be inspired by best of what we’ve seen in our global food-to-go tracking programme, and learn about the latest initiatives from leaders across Europe and North America.

Janis Vanags

Janis Vanags
Board Member/CCO
Maxima Latvija

Hayley Conick

Hayley Conick
UK MD,
Too Good To Go

Caroline Ottoy

Caroline Ottoy
Foodservice Director
Planet Organic

David von Laskowski

David von Laskowski
CEO
Greenfood Group (Picadeli)

Session 4

15:10-16:00

Category Management

How to succeed: a small supplier view

Less data, less resources, but successful. Learn what else you could use to thrive.

Suppliers will share what it took to succeed and the advantages a small business can have.

Andy Murray

Andy Murray
Owner
The Drinks Bakery

James Digva

James Digva
Co-Founder and Managing Director
Sauce Shop

Kate Allen

Kate Allen
Head of Commercial Space and Range
Vegalsa

Digital Commerce

Shoppertunity: the social commerce opportunity

Hear from the world’s leading social platform WeChat and learn from the highly developed Chinese market.

Enrico Plateo

Enrico Plateo
Manager Europe
Tencent IBG

Future-proofing your Amazon Strategy

We examine how brands are approaching the challenge of selling on Amazon, whether direct or via third-party sellers, and why some brands are implementing a hybrid Amazon selling strategy to ensure future success.

Kerry Lee

Kerry Lee
Head of Consulting
Pattern

Stuart Heffernan

Stuart Heffernan
Head of eBusiness
Pernod Ricard

Ajay Sharma

Ajay Sharma
Global Ecommerce Capability Leader
Bayer

Convenience Retailing

Brands and private label in convenience stores

Guy will bring you our latest insight on the roles that brands and private label products fulfil for the shopper.

Ken will share his vision for the development and role of the Co-op brand in Nisa stores. Ben will look at the role of branded products in Co-op.

Ben Kisby

Ben Kisby
Head of Category Development
Co-Op

Ken Towle

Ken Towle
Chief Executive Officer
Nisa

Guy Ousey

Guy Ousey
Head of Event Content
IGD

Food-to-Go

Food-to-go: future models

As new entrants target the food-to-go growth opportunity, discover what industry leaders believe will be the key changes for those in the food-to-go market to act on and respond to.

Nicole Tallant

Nicole Tallant
Senior Buying Manager Food to go & Instore Bakery
Co-op

Jason Danciger

Jason Danciger
MD
Hana Group

Scott Russell

Scott Russell
Founder
Paddy & Scott’s

Nicola Knight

Nicola Knight
Senior Food-to-Go Analyst
IGD

16:00-16:30

Afternoon networking break

Afternoon
Keynotes

16:30-17:35

Leadership and culture to unlock growth

Matt Close
Global VP for Ice Cream, Unilever

Creating a culture for innovation and growth

Championing agile approaches to innovation, to increase speed and reduce risk. Leadership for change... + READ MORE

and building wider partnerships

Leendert Den Hollander
Vice President & General Manager, Coca-Cola European Partners, Great Britain

Why inclusion and diversity is mission critical

Addressing the objectives, ideas and concerns of everyone is essential to creating an inclusive ... + READ MORE

working culture. CCEP believe this is business critical for everyone in our industry, to be a relevant industry producing relevant products. Leendert will share how his views on to provide leadership in this area, and the commercial imperative to do so.

Andrew Higginson
Chairman, Wm Morrison Supermarkets plc

Growing with alliances, partnerships and collaboration

The grocery market of the future will not be comprised of individual supply chains operating in isolation. Rather ecosystems of alliances and partnerships will be... + READ MORE

commonplace. At times, retailers will be both collaborating with, and competing against, the same organisations. Andrew will discuss Morrisons’ strategy to reflect this, from relationships with Amazon and Ocado, to its wholesale and franchise operations. He’ll share the leadership learnings from this approach, plans for 2020 and the implications for supply partners.

17:35

Close day 1 & drinks reception

DAY 2

Morning
Keynotes

09:00-10:05

Creating growth and value

Adam Grant
Regional VP, Danone Dairy

Acting together on what matters

Today we are witnessing a food revolution, consumers are losing trust in the food industry, we need to... + READ MORE

recapture their trust by acting on what matters. Adam will share how acting on what matters has always been at the heart of Danone’s culture and how we need to work together to build sustainable change. He will draw on Danone’s contribution to food revolution in the UK today, and on what “doing business with purpose” means for Danone, including their commitment to become one of the first global B Corp certified businesses.

Ben Miller
Insight Services and Events Director, IGD

Chair’s welcome back

Jason Tarry
CEO UK & ROI, Tesco

Unlocking growth in the UK grocery market in 2020

From the integration of Booker to the launch of Jack’s, Tesco’s progress against its six strategic drivers... + READ MORE

continues apace. As leader of its UK business, Jason will outline how Tesco has set its business for success in the evolving UK grocery market, and how suppliers can win with it in 2020.

Jo Whitfield
Retail Chief Executive, Co-op

Is doing good, good for business?

For the Co-op’s food business, doing the right thing has seen it remain an ethical leader while focusing on... + READ MORE

the convenience channel, improving its offer but expanding its wholesale proposition and testing last mile delivery options in the face of an ever-changing industry landscape. Co-op’s Retail Chief Executive, Jo Whitfield, will update on strategic developments for 2020, and how it plans to use its leadership position on ethical issues to unlock growth in the year ahead and show that a different way of doing business can provide competitive advantage

Session 1

10:20-11:10

Category Management

Putting shoppers and data at the heart of decisions

Ensure you build your plans around shoppers' evolving needs. Our shopper insight team will share the latest findings on how we're shopping.

Are you flexing with the changing shopper? A leading supplier will show how it's adapting to shifting shopper demographics and preferences.

So much data! Suppliers and agencies will explain how to get the most business benefit from your data.

Audrey Daffy

Audrey Daffy
Global Category Lead
Mars Petcare

Craig Woolley

Craig Woolley
Head of Shopper Marketing
Heineken

Simon Wainwright

Simon Wainwright
Director of Insight
IGD

Digital Commerce

Navigating digital commerce with pureplay and bricks-and-mortar retailers

Hear the thoughts of a senior category manager at Sainsbury’s on best practice engagement of core trading. Learn how Kimberley-Clarke is managing pureplay and traditional retail. Hear from Ocado on its latest developments and opportunities.

Andrew Greenway

Andrew Greenway
EMEA eCommerce Strategy and Capability Manager
Kimberly- Clark

George Dean

George Dean
Senior Commercial Manager
Ocado Zoom

Sam Burston

Sam Burston
Category Manager Home and Personal Care
Sainsbury’s

Convenience Retailing

Opportunities in forecourts

Key industry figures reveal how they see the future relevance of forecourts. They’ll discuss the opportunities to sell your products and reasons why you should invest in them.

Mark Rogers

Mark Rogers
Retail Director
Roadchef

Mike Baker

Mike Baker
Brand Director
Booker Retail Partners

Wholesaling

The new world of wholesaling

The wholesale channel has undergone significant structural change. We’ll take stock of this new landscape, and share IGD’s outlook for the channel in 2020.

Leading wholesalers will show how suppliers can grow in wholesale.

What are the routes for innovation in wholesale?

Darren Goldney

Darren Goldney
Managing Director
Unitas

Dawood Pervez

Dawood Pervez
Managing Director
Bestway

Patrick Mitchell-Fox

Patrick Mitchell-Fox
Senior Business Analyst
IGD

11:10-11:35

Networking break

Session 2

11:35-12:25

Category Management

Building future-proofed solutions

What does it take to forge future-thinking plans against a backdrop of short-term commercial pressures? Hear how a leading supplier overcame this challenge.

Ben Greensmith

Ben Greensmith
UK Country Manager
Tony’s Chocolonely

Isobel Goodall

Isobel Goodall
Consumer & Customer Lifecycle Workstream Lead
Taylor's of Harrogate

Karyn Mukerjee

Karyn Mukerjee
Data Innovation Director
dunnhumby

Building a better category management function for the future

What will category management's role be tomorrow? Hear how a supplier transformed its category management function to deliver business change.

Understand how the supplier recruited and motivated a winning team.

Mark Perry

Mark Perry
Head of Category and Instore
Weetabix

Martin Baptie

Martin Baptie
Head of Category Management
Warburtons

Colin Haddley

Colin Haddley
Director of Strategy, Insight, Capability & Marketing Services
Kraft Heinz

Digital Commerce

The perfect online store

We'll hear from Asda and a manufacturer on what the perfect online store looks like and how to maintain it.

Phil Wilkinson

Phil Wilkinson
Senior Director Grocery eCommerce
ASDA

Lucy Hutchinson

Lucy Hutchinson
eBusiness Execution Manager
Mars Petcare UK

The online exclusive product opportunity

You'll learn from ZX Ventures (part of AB InBev), and Mondelez on how manufacturers are developing products for the ecommerce supply chain and the online shopper.

Vladimir Sushko

Vladimir Sushko
eRetail Director Europe
ZX Ventures

Alister Greenwood

Alister Greenwood
Head of Global E-Commerce Insights
Mondelez International

Convenience Retailing

Digital meets Retail

There is much speculation about the future and the evolution of tech. So, rather than bringing you speculation, in this session you’ll hear about innovations that are actually in the market!

Tomasz from Zabka will reveal what IS happening in its stores today.

And Steve will show how AiFi is enabling retailers to expand their reach through staff-less and cashless stores.

Tomasz Blicharski

Tomasz Blicharski
Chief Financial and Development Officer
Żabka Polska

Steve Gu

Steve Gu
CEO and Co-founder
AiFi

Wholesaling

Optimising B2B opportunities in retail and foodservice

Wholesalers and leading suppliers will give practical tips on how suppliers can target growth in these contrasting channels.

We'll share best practice on positioning your business to maximise the opportunities in wholesale.

Mushtaque Ahmed

Mushtaque Ahmed
Chief Operating Officer
JJ Food Service Limited-UK

Pradip Dhamecha

Pradip Dhamecha
Chief Executive
Dhamecha

Lotte Tregear

Lotte Tregear
eCommerce Development Manager
Red Bull

12:25-13:20

Lunch and networking

Session 3

13:20-14:10

Category Management

Improving engagement with the shopper

How do you better engage your shopper? Hear how suppliers are succeeding through better tailoring their initiatives and tactics to the needs of their customers.

Shelley Watson

Shelley Watson
Senior Director Retail Concepts
Lego

Katharina Sutch

Katharina Sutch
Director Shopper & Omnichannel Activation
Lego

Alistair Galletly

Alistair Galletly
Senior Manager Shopper & Omnichannel Activation
Lego

Gary Elliott

Gary Elliott
Head of Category, Shopper & E-commerce
Danone Early Life Nutrition

Digital Commerce

Maximising events and NPD launches online

Learn best practice from Tesco and a leading fresh supplier, Moy Park, on how you can grow your business through events and successful NPD launches.

Rimal Patel

Rimal Patel
Director of Online Operations
Tesco

Tom Bates

Tom Bates
Senior Multichannel Marketing Manager
Moy Park

Opportunities from different digital commerce models

You’ll learn about the rapid delivery opportunity from Deliveroo and the new, more sustainable online fulfilment model offered by Loop.

Laure Cucuron

Laure Cucuron
General Manager
TerraCycle Europe

Lila Benatoff

Lila Benatoff
Director of Global Partnerships
Deliveroo

Convenience Retailing

Fuelling the retail revolution

New engagement app *shopt has transformed the way that brands communicate with the Convenience channel. In this session Andy Buck and Matt Gouldsmith share the story of how *shopt and LRS have partnered to deliver amazing results, and give a glimpse of how we engage and communicate with our Retailers in the future.

In response Martyn and Jackie will share their view of the vibrancy of the independent sector and the benefits of investing in it.

Andy Buck

Andy Buck
Commercial Director
CPM UK & *shopt

Matthew Gouldsmith

Matthew Gouldsmith
Head of Wholesale Channel
Lucozade Ribena Suntory

Jackie Mackenzie

Jackie Mackenzie
Chief Information Officer
SPAR UK

Martyn Swadling

Martyn Swadling
Brand Director
Booker Retail Partners

Wholesaling

Changing wholesaling dynamics: repositioning to target new growth streams

Structural change in the industry has created a “new” breed of wholesaler. What new opportunities does this create?

How are suppliers responding to the new reality?

Simon Hannah

Simon Hannah
CEO
JW Filshill

Jason Wouhra

Jason Wouhra
Managing Director
East End Foods

Debbie Harrison

Debbie Harrison
Managing Director
Pricecheck

Session 4

14:25-15:15

Category Management

Great shopper activation that drives shopper conversion

Moving beyond a nice piece of point-of-sale, discover what it takes to build inspiring, productive shopper activation.

Learn the secrets of success from winners of the IGD Shopper Activation Excellence Award.

Cat Gazzoli

Cat Gazzoli
Founder
Piccolo Organic

Sally Rose

Sally Rose
Head of Category and Insight
Innocent Drinks

Jennifer Blogg

Jennifer Blogg
Retail Director
Camelot

Digital Commerce

Preparing for the future: retail 2020

We'll unveil new IGD flagship research on how we expect retail to develop. You’ll understand what this means from a retailer’s perspective. We’ll then hear from Unilever on how it’s preparing for the future.

Ken MacFarland

Ken McFarland
eCommerce & New Digital Business Model Director
Unilever

Stewart Samuel

Stewart Samuel
Program Director, North America
IGD

Convenience Retailing

IGD: a retail safari showing some of the best we’ve seen

From our global travels we will focus on great execution and mission-focused developments, to contribute new thinking to your business and promotional plans.

We then handover to James to share his perspective on the vibrancy and strength of UK convenience and what this means for suppliers.

Joining James will be a number of the day’s speakers to give you the opportunity to ask your questions.

Laura Jacobson

Laura Jacobson
Senior Strategic Retail Analyst
IGD

James Lowman

James Lowman
Chief Executive
ACS

Debbie Robinson

Debbie Robinson
Chief Executive
Central England Co-op

Afternoon
Keynotes

15:30-16:15

Finding new routes for growth

Ella Mills
Founder and Brand Director, Deliciously Ella

Matthew Mills
CEO, Deliciously Ella

Building an FMCG brand, community first

Deliciously Ella is one of the UK’s fastest-growing FMCG brands. Starting with Ella’s blog in 2012 and powered by a large, growing and highly engaged social media community, Deliciously Ella has become a leader in plant-based that has evolved into an app, recipe books, a deli, a podcast, and now a cross-category range of plant-based food products. Ella and Matt will share what they have learned as they have built a relevant, digitally native FMCG brand with the aim to help people live better and make vegetables cool, and always putting their community at the heart of everything they do.

Paul Mills-Hicks
Food Commercial Director, Sainsbury’s

Closing address: Creating a UK retail business for the future

The Sainsbury’s Group has undergone a significant transformation to become a multi-channel,... + READ MORE

multi-product retail business, combining the digital and GM capabilities of Argos with the Sainsbury’s grocery proposition. On the day Sainsbury’s announces its latest financial performance, Paul will share its progress in creating a new retail business for the digital world, and its commercial priorities for 2020.

16:15-16:20

Closing comments

IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise.