Programme.

6-7 November 2019

IGD Live has developed an engaging programme of content across four great themes. When you register, we'll ask you if you have a preferred Insight Stream. You can also personalise your own programme by choosing sessions from different streams.

MORNING KEYNOTES

09:30-10:30 - The new UK retail landscape

Ben Miller, Global Insight Director, IGD

Learn. Connect. Grow. Welcome to IGD Live

Patrick Pondaven, Director Consumables, Amazon

Susan Barratt, Chief Executive, IGD

Delivering industry growth

10:30-11:00 - Networking break

11:00-11:50 - Session 1

11:00-11:50

Fit for the future

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  • Are your category management practices ready for the future? IGD's global survey will reveal where category management is today and the future implications for you.
  • A leading retailer and supplier will reveal how they built a successful collaborative partnership.

11:00-11:50

The impact of
New Retail

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  • We’ll bring you up to date with the latest global developments in digital commerce.
  • We’ll hear from a leading international bricks and mortar retailer about its latest developments and the opportunities for manufacturers.
  • An industry leading manufacturer will tell us how its changing and what its learnt.

11:00-11:50

The convenience channel in 2020

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  • We consider the implications and opportunities of consolidation for suppliers and look to where growth will come from in 2020.
  • You'll discover the latest findings from IGD's shopper insight programme.
  • Get practical tips on how to use insight to build your retailer business plans.

11:00-11:50

The food-to-go opportunity in retail: how and why the shift will continue

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  • We dig deeper into the reasons behind retailers' pursuit of growth in food-to-go. And we explore the associated challenges, opportunities and skills required for success.
  • You’ll also hear the latest developments in partnerships between retailers and food-to-go specialists.

12:00-12:50 - Session 2

12:00-12:50

Customer centricity in category management

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  • A leading retailer will share what it takes to be its lead category supplier, and the benefits for the supplier.
  • Get the retailer's view: examples of best practice in great collaborative partnerships.
  • Real world examples to illustrate what it takes.

12:00-12:50

The business to business online opportunity

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  • We'll hear from a leading UK B2B online retailer to help us understand the market.
  • We'll learn from an expert manufacturer how you can develop your B2B online.

12:00-12:50

Best practice convenience to deliver for local catchments

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  • A leading UK retailer will show how to deliver great convenience stores.
  • We'll learn how ranges are being tailored to the local shoppers.
  • An overview of tactics suppliers can adopt to find growth.

12:00-12:50

The food-to-go consumer: how future developments will create new opportunities

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  • We’ll share the latest shifts in attitudes and behaviour, from our food-to-go consumer tracking programme.
  • Innovators from across the sector will talk about how they've set themselves up to take advantage of the opportunities.

12:00-12:50

Tech driven growth

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  • We'll hear how a leading retailer is using tech to create new opportunities.
  • From the IGD, learn about the latest technologies that could impact your business.

12:50-14:00 - Lunch and networking

14:00-14:50 - Session 3

14:00-14:50

Succeeding with missions through category management

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  • Have you got your offer right for the shopper? Latest ShopperVista research will make clear their needs by the mission they are on and where they are shopping.
  • We'll hear from a leading supplier how they evolved their category approach to benefit from mission management.

14:00-14:50

Digital commerce best practice from SMEs

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  • You'll hear from three fast-growing manufacturers on how they’re using digital commerce to develop their businesses.
  • We’ll have presentations from manufacturers operating in:
    • fresh
    • ambient
    • frozen

14:00-14:50

Creating differentiation in small stores

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  • How are retailers and suppliers delivering growth in the convenience channel through creating differentiation?
  • Find out how to influence shoppers' store choice and behaviour through price, promotions and range.
  • Learn from case studies of small suppliers achieving breakthrough with new challenger brands and products.

14:00-14:50

Food-to-go formats to learn from: global best practice

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  • Learn how successful food-to-go operators (retailers and specialists) have created successful, impactful formats.
  • Be inspired by the best of what we've seen in our global food-to-go tracking programme. Learn about the latest initiatives from leaders across Europe and North America.

14:00-14:50

The benefits of category leadership for a private label supplier

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  • Can you be the category leader with your retailer if you are a private label supplier?
  • Hear how two suppliers became category leaders and how it's driving business value and closer partnerships.
  • Question the speakers.

14:00-14:50

The direct-to-consumer opportunity

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  • You'll hear from a leading manufacturer on why and how it's started its new D2C business.
  • Listen to presentations from an established D2C operation to understand the lessons learnt.

15:00-15:50 - Session 4

15:00-15:50

How to succeed: a small supplier view

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  • Less data, less resources, but successful. Learn what else you could use to thrive.
  • Suppliers will share what it took to succeed and the advantages a small business can have.

15:00-15:50

Shoppertunity: the social commerce opportunity

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  • Hear from a leading retailer on how it's using social to drive sales.
  • Learn from a manufacturer about how social commerce is developing in the business.
  • An expert service provider will discuss best practice and give its views on the future.

15:00-15:50

Brands and private label in convenience stores

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  • New insights on shoppers’ attitudes to brands and private label in convenience stores.
  • We’ll discuss how the brand and private label hierarchy is evolving in small shops and convenience missions.

15:00-15:50

Food-to-go: future models

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  • Food-to-go is changing as new entrants target the opportunities. Discover industry leaders' views on the key changes that you need to plan for.

15:00-15:50

Opportunities from different digital commerce models

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  • You’ll hear how an innovative retailer and manufacturers (fresh and ambient) are using different digital commerce models to grow their businesses.

15:50-16:20 - Afternoon networking break

AFTERNOON KEYNOTES

16:20-17:35 - Leadership and culture to unlock growth

Matt Close, Global VP for Ice Cream, Unilever

17:35 - Close day 1 & drinks reception

MORNING KEYNOTES

09:00-10:05 - Creating growth and value

Adam Grant, Regional VP, Danone Dairy

Ben Miller, Global Insight Director, IGD

Chair’s welcome back

Jason Tarry, CEO UK & ROI, Tesco

Unlocking growth in the UK grocery market in 2020

Jo Whitfield, Retail Chief Executive, Co-op

Is doing good, good for business?

10:05-10:30 - Networking break

10:30-11:20 - Session 1

10:30-11:20

Putting shoppers and data at the heart of decisions

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  • Ensure you build your plans around shoppers' evolving needs. Our shopper insight team will share the latest findings on how we're shopping.
  • Are you flexing with the changing shopper? A leading supplier will show how it's adapting to shifting shopper demographics and preferences.
  • So much data! Suppliers and agencies will explain how to get the most business benefit from your data.

10:30-11:20

Navigating digital commerce with pureplay and bricks-and-mortar retailers

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  • Hear the thoughts of a bricks-and-mortar trading director on digital commerce and how best to work with the core business.
  • Learn how a leading global manufacturer is managing pureplay and traditional retail.
  • You'll hear from a world-leading pureplay retailer on its latest developments and opportunities.

10:30-11:20

Future of forecourts

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  • What's the future for forecourt retailing?
  • Why is retailing so important to forecourts, and what opportunities will be created?
  • How are forecourt operators evolving their brands?

10:30-11:20

The wholesale channel in 2020

+ MORE

 

  • The wholesale channel has undergone significant structural change. We’ll take stock of this new landscape, and share IGD’s outlook for the channel in 2020.
  • Leading wholesalers will show how suppliers can grow in wholesale.
  • What are the routes for innovation in wholesale?

11:30-12:20 - Session 2

11:30-12:20

Building future-proofed solutions

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  • What does it take to forge future-thinking plans against a backdrop of short-term commercial pressures? Hear how a leading supplier overcame this challenge.

11:30-12:20

The perfect online store

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  • We'll hear from a retailer, manufacturer and service provider on what the perfect online store looks like and how to maintain it.

11:30-12:20

Understanding the travel opportunity: focus on transit hubs

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  • How is the grocery offer developing in transit hub locations?
  • Understand the specific dynamics of the ‘travel’ shopper and ‘travel’ retail, and how suppliers can target this space.
  • Future directions and opportunities.

11:30-12:20

Joint business planning for wholesalers

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  • Wholesalers and leading suppliers will give practical tips on how suppliers can unlock growth in the channel.
  • We'll share best practice on positioning your business to maximise the opportunities in wholesale.

11:30-12:20

Building a better category management function for the future

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  • What will category management's role be tomorrow? Hear how a supplier transformed its category management function to deliver business change.
  • Understand how the supplier recruited and motivated a winning team.

11:30-12:20

The online exclusive product opportunity

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  • You'll learn from world-leading manufacturers on how they’re developing products for the ecommerce supply chain and online shopper.

12:20-13:15 - Lunch and networking

13:15-14:05 - Session 3

13:15-14:05

The whole-of-store category solution

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  • What does it take to optimise the whole store? A leading retailer will show how it combines hundreds of categories in one coherent, shopper-led strategy and plan.
  • Are you taking a total business approach? Understand the effects of category initiatives up and down the supply chain.

13:15-14:05

Maximising events and NPD launches online

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  • Find out, from retailers and manufacturers, how you can grow your business through events and successful NPD launches.

13:15-14:05

Small store of the year 2019

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  • How will the small store of the future evolve? Learn global best practice from IGD’s research programme, and from winners of the IGD Small Store of the Year award.
  • Hear about the 2019 finalists. What makes these stores special, what can you learn from them, and what are the implications for suppliers?

13:15-14:05

Working with the new wholesalers

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  • Structural change in the industry has created a “new” breed of wholesaler. What new opportunities does this create?
  • How are suppliers responding to the new reality?

13:15-14:05

The best digital commerce innovations of 2019

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  • Hear from three companies shortlisted for this year's IGD Digital Commerce Award. See how they've used digital technology to make shopping quicker, easier and more engaging.

14:15-15:05 - Session 4

14:15-15:05

Great shopper activation that drives shopper conversion

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  • Moving beyond a nice piece of point-of-sale, discover what it takes to build inspiring, productive shopper activation.
  • Learn the secrets of success from winners of the IGD Shopper Activation Excellence Award.

14:15-15:05

Preparing for the future: retail 2020

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  • We'll unveil new IGD flagship research on how we expect retail to develop.
  • Learn how a fast-growing smaller manufacturer is preparing for the future.
  • Understand how a world-leading manufacturer is responding to the opportunities.

14:15-15:05

Large store of the year 2019

+ MORE

 

  • How are retailers innovating with their latest formats to meet constantly evolving shopper needs? Learn global best practice from IGD’s research programme and learn from previous winners of IGD’s Large Store of the Year award.
  • Hear about the 2019 finalists; what makes these stores special, what can we learn from them, and what are the implications for suppliers?

AFTERNOON KEYNOTES

15:15-16:00 - Finding new routes for growth

Paul Mills-Hicks, Food Commercial Director, Sainsbury’s

Closing address: Creating a UK retail business for the future

15:55-16:00 - Closing comments

16:00 - Close

IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise.