IGD is a training and research charity.
We’re proud to help launch the world’s first Food Waste Reduction Roadmap in partnership with WRAP. The Roadmap sets out a clear path we should all follow collectively to tackle UK food waste wherever it occurs.
Retail Analysis is your window on the world of retail, providing insights on retailers, countries, stores and trends.
Our team of retail experts track the latest industry trends, deliver and analyse key news, and visit retailers and their stores around the world to provide you with commercial insights that will help you build stronger plans and work more effectively day-to-day.
Digital retail models of the future
Our new research examines how data and technology are transforming retail business models.
Better understand what’s influencing grocery shoppers today, with insight on this means for future behaviour both pre-shop and in-store. We talk to thousands of British grocery shoppers each year. We explore their behaviour, missions, sentiment and preferences across a range of different key industry themes and topics.
Shoppers of the future
Future-proof your business now to win with shoppers in 2025.
Use your supply chain to be more efficient, improve capability and grow your company. Supply Chain Analysis gives you the latest insight, case studies and thought leadership on how to build a successful supply chain.
Supply Chains for Growth
Download our report to understand how supply chain excellence will be a source of growth and value for the future.
DOWNLOAD A PDF OF THE PROGRAMME
IGD Live has developed an engaging programme of content across five great themes. When you register, we'll ask you if you have a preferred Insight Stream. You can also personalise your own programme by choosing sessions from different streams.
The pace of change for consumer packaged goods brands has never been faster. In an ever-evolving marketplace, it’s important to balance traditional retailer relationships with optimising new channels like Amazon in order to drive growth in 2020 and beyond.
Kicking off our Digital Commerce stream, Profitero’s VP Strategy & Insights Andrew Pearl is joined by Scott Doherty, Head of eCommerce at Ferrero. Andrew and Scott discuss the importance of developing the right team structure to support ecommerce growth. Plus, they'll reveal how to define and measure ongoing success through implementing ecommerce performance analytics with clear KPIs.
The pace of change in consumer packaged goods retailing has scarcely been quicker. Traditional supply chains... + READ MORE
are being replaced by complex ecosystems. Shoppers expect online experiences offline. New formats, channels, operators and business models are unlocking growth, requiring new organisational capabilities to grasp these and win. IGD is evolving to help you achieve this, IGD Live a brand-new meeting focused on unlocking growth in this new world.
How evolving shopper expectations and emerging technologies are driving the digitisation of grocery, and... + READ MORE
how a global CPG leader can respond in terms of both customer-facing execution and internal culture & processes.
With a lacklustre economy, unhelpful demographic trends and political uncertainty, the UK food...+ READ MORE
and consumer goods sector is facing challenges on low volumes, low investment and low innovation.
How can we help rejuvenate the industry together? Embracing change and innovation is something no food and consumer goods business can afford to ignore.
Susan Barratt will explain how the IGD is embracing change and how it can help you navigate the rapidly evolving industry landscape.
Set for great collaboration? IGD will reveal what this year's category management survey says about better collaboration.
Birds Eye and Britvic will show how they're building strong collaborative relationships with their retail partners.
People Solutions Manager
Online & Shopper Marketing Controller
Senior Category Manager
Head of Category Management
Head of Category Management (Grocery)
IGD will bring you up to date with the latest global developments in digital commerce. We’ll hear from Alibaba and its latest New Retail developments. PepsiCo will provide a manufacturer’s perspective and tell us how it’s responding and what it’s learnt.
UK Ecommerce Director
Head of Online Retail Insight
Head of Insight - Innovation and Futures
Head of UKI & Nordics
Alibaba Cloud International
Keeping you up to date on the implications of channel consolidation and evolving shopper trends - Guy introduces you to the programme and Michael will bring you latest insight from IGD. Plus, Sean will share the benefits Costcutter is realising from ranging for local catchments.
We then hear from Andrew Thornton on his initiatives to answer another shopper need – the removal of plastic packaging!
Head of Event Content
Senior Shopper Insight Manager
Director of Marketing
We explore the rationale for pursuing the food-to-go opportunity from a number of different perspectives.
You’ll hear the journeys our speakers have been on. You’ll also hear examples of the role which partnerships play in food-to-go development.
Food to go format lead
Head of New Business
AI and machine learning are evolving how, and how quickly, businesses can engage shoppers.
Leading practitioners will show how AI is unlocking opportunities for suppliers and retailers and evolving their relationships.
Want to know what’s next? Ask our panel of experts.
Co-Founder and Chairman
Co-Founder and Co-CEO
We’ll hear from a leading UK B2B online retailer, Bestway, to help us understand the opportunity. We’ll then learn from Mars on how it’s growing its B2B online sales.
Head of Marketing
Digital and ecommerce multichannel lead
Learn how social commerce is developing in China and how you can deliver best practice today.
Business Development Manager
Head of Insight, Retail Analysis Asia-Pacific
Hear how leading UK retailers are delivering great convenience stores nationally, regionally and locally. Understand the implications and benefits of ranges tailored to local shoppers and learn how you can align your plans with this new reality.
Director of Commercial Operations
Chief Executive Officer
Lawrence Hunt & Co
From our food-to-go research programme, we’ll share the latest shifts in consumer attitudes and behaviour and highlights from our global research .
We will also share a first look at our brand new research exploring how to meet consumer needs around hot food and drinks-to-go.
You will also hear how understanding and adapting to the needs of a specific group of consumers is shaping future plans
Head of Insight - ShopperVista & FTGIGD
Senior Analyst Food-To-GoIGD
Head of Channel – Leisure & On The GoNestle
A series of interviews on topical themes. This lively platform gives delegates an opportunity to ask questions and interact with fellow attendees.
The shopper is king. Hear how businesses are tailoring solutions through strong understanding of shoppers’ behaviour.
Graze, Nestle and i2C will share how they have used in-depth shopper understanding to drive business benefit.
Group Head of Category Development
Retail Insight Director
Senior Customer Category Manager
You'll get a retailer’s perspective from Co-op and a manufacturer’s perspective from AB World Foods on how SMEs should be using digital commerce to develop their businesses.
Ecommerce Strategy & Capability Lead
AB World Foods
Head of Digital and Ecommerce
You'll hear from Arla on how its direct-to-consumer operation is developing and its learnings. You’ll also hear from the fast-growing Ugly Drinks business.
Co-Founder & UK GM
Head of Ecommerce and Digital
A session not to miss – we start with Young Foodies and Waterbomb, new businesses delivering growth in the convenience channel through by challenging the norms.
Innovators from across the food-to-go sector will talk about how technology is shaping their businesses and how it is is helping them to take the lead in this fast-paced market.
Co-Founder and Director
Too Good To Go
David von Laskowski
Greenfood Group (Picadeli)
Find out what's driving success for WaterWipes and Sauce Shop.
Vegalsa (Eroski) will discuss the important role local and small suppliers have in delivering its strategy.
Co-Founder and Managing Director
Head of Commercial Space and Range
We'll hear how leading manufacturers such as Diageo are using developing technologies. From IGD, learn about the latest technologies and how they could impact your business.
European Brand Manager for Talisker Whisky
Digital Innovation Manager for GB & Ireland
We examine how brands are approaching the challenge of selling on Amazon, whether direct or via third-party sellers, and why some brands are implementing a hybrid Amazon selling strategy to ensure future success.
Head of Consulting
Head of eBusiness
Global Ecommerce Capability Leader
If you are a branded goods supplier then you won’t want to miss this second instalment of shopper needs, where Michael focuses on shoppers' attitudes to branded products and private label.
And for what this means to suppliers, we can think of no better example where this balance of needs is being played through the Co-op Nisa partnership; Ayaz and Ben will bring you up to date on the evolving partnership.
Head of Category Development
As new entrants target the food-to-go growth opportunity, discover what industry leaders believe will be the key changes for those in the food-to-go market to act on and respond to.
Category Trading Manager of Food To Go & Bakery
Paddy & Scott’s
Championing agile approaches to innovation, to increase speed and reduce risk. Leadership for change... + READ MORE
and building wider partnerships
Addressing the objectives, ideas and concerns of everyone is essential to creating an inclusive ... + READ MORE
working culture. CCEP believe this is business critical for everyone in our industry, to be a relevant industry producing relevant products. Leendert will share how his views on to provide leadership in this area, and the commercial imperative to do so.
The grocery market of the future will not be comprised of individual supply chains operating in isolation. Rather ecosystems of alliances and partnerships will be... + READ MORE
commonplace. At times, retailers will be both collaborating with, and competing against, the same organisations. Andrew will discuss Morrisons’ strategy to reflect this, from relationships with Amazon and Ocado, to its wholesale and franchise operations. He’ll share the leadership learnings from this approach, plans for 2020 and the implications for supply partners.
From the integration of Booker to the launch of Jack’s, Tesco’s progress against its six strategic drivers... + READ MORE
continues apace. As leader of its UK business, Jason will outline how Tesco has set its business for success in the evolving UK grocery market, and how suppliers can win with it in 2020.
Today we are witnessing a food revolution, consumers are losing trust in the food industry, we need to... + READ MORE
recapture their trust by acting on what matters. Adam will share how acting on what matters has always been at the heart of Danone’s culture and how we need to work together to build sustainable change. He will draw on Danone’s contribution to food revolution in the UK today, and on what “doing business with purpose” means for Danone, including their commitment to become one of the first global B Corp certified businesses.
For the Co-op’s food business, doing the right thing has seen it remain an ethical leader while focusing on... + READ MORE
the convenience channel, improving its offer but expanding its wholesale proposition and testing last mile delivery options in the face of an ever-changing industry landscape. Co-op’s Retail Chief Executive, Jo Whitfield, will update on strategic developments for 2020, and how it plans to use its leadership position on ethical issues to unlock growth in the year ahead and show that a different way of doing business can provide competitive advantage
Ensure you build your plans around shoppers' evolving needs. The IGD team will share their latest insights.
Mars will share how it's adapting to shifting shopper demographics and preferences. dunnhumby will talk about how to connect data sources to remove the guesswork on shopper behaviour.
Global Category Lead
Data Innovation Director
Director of Global Insights
Head of Insight, UK Retail
Hear the thoughts of a senior category manager at Sainsbury’s on best practice engagement of core trading. Learn how Kimberly-Clark is managing pureplay and traditional retail. Hear from Ocado on its latest developments and opportunities.
EMEA eCommerce Strategy and Capability Manager
Senior Commercial Manager
Category Manager Home and Personal Care
With around 8,500 forecourts in the UK, many of which have changed ownership in recent years, we have asked two industry experts to share their insight on how you can maximise the opportunities.
Michael will share his comprehensive knowledge on the fuel sector giving you the inside track on the dealership operations now dominating the sector in the UK.
Following Michael, we will hear from Budgens' Mike Baker on what Booker Retail Partners needs from suppliers to maximise its recent gains in this vibrant retail environment.
Booker Retail Partners
The wholesale channel has undergone significant structural change. We’ll take stock of this new landscape, and share IGD’s outlook for the channel in 2020.
Leading wholesalers will show how suppliers can grow in wholesale.
What are the routes for innovation in wholesale?
Senior Business Analyst Retail Insight
What does it take to forge future-thinking plans, against a back drop of short-term commercial pressures? Ben will share how Tony's Chocolonely is driving a sustainable future and culture and Isobel will talk about how Taylor's discovers future innovation. Dan will share IGD's latest research on in-store tech.
UK Country Manager
Head of Category & Shopper
Taylor's of Harrogate
Shopper Insight Manager
We’ll hear from Asda and Mars Petcare on what the perfect online store is, what it looks like, and how to maintain it.
Senior Director Grocery eCommerce
Senior Director of Online Grocery
eBusiness Execution Manager
Mars Petcare UK
Senior Manager Commerce Strategy
You'll learn from ZX Ventures (part of AB InBev), and Mondelez on how manufacturers are developing products for the ecommerce supply chain and the online shopper.
eRetail Director Europe
Head of Global E-Commerce Insights
Digital in convenience – this session focuses on innovations that are actually in the market!
Tomasz from Zabka will reveal what is happening in its stores today.
Steve will show how AiFi is enabling retailers to expand their reach through staff-less and cashless stores.
And finally we will hear from Will Broome, founder of Ubamarket on their latest developments to an app The Grocer describes as “The world’s most sophisticated retail app.”
Chief Financial and Development Officer
CEO and Co-founder
Founder & CEO
Wholesalers and leading suppliers will give practical tips on how suppliers can target growth in these contrasting channels.
We'll share best practice on positioning your business to maximise the opportunities in wholesale.
Chief Operating Officer
JJ Food Service Limited-UK
Head of Category Management and E Commerce
How do you better engage your shopper? Hear from Lego and Danone Nutrition how they are succeeding through tailoring their activities to the needs of their customers.
Director Shopper & Omnichannel Activation
Senior Manager Shopper & Omnichannel Activation
Head of Category, Shopper & E-commerce
Danone Early Life Nutrition
Learn best practice from Tesco and a leading fresh supplier, Moy Park, on how you can grow your business through events and successful NPD launches.
Director of Online Operations
Senior Multichannel Marketing Manager
You’ll learn about the rapid delivery opportunity from Deliveroo and the new, more sustainable online fulfilment model offered by Loop.
Director of Global Partnerships
New engagement app *shopt has transformed the way that brands communicate with the convenience channel. In this session Andy Buck and Matt Gouldsmith share the story of how *shopt and LRS have partnered to deliver amazing results, and give a glimpse of how we engage and communicate with our retailers in the future.
In response Martin and Jackie will share their view of the vibrancy of the independent sector and the benefits of investing in it. Plus, we're delighted to welcome newly-appointed SPAR MD Louise Hoste, who will be speaking alongside Jackie.
CPM UK & *shopt
Head of Wholesale Channel
Lucozade Ribena Suntory
Chief Information Officer
Booker Retail Partners
Structural change in the industry has created a “new” breed of wholesaler. What new opportunities does this create?
How are suppliers responding to the new reality?
Debbie HarrisonManaging Director
Ward & Hagon Management Consultants
What will category management's role be tomorrow?
Warburtons and Weetabix will reveal the key skills and practices of a successful team. Kraft Heinz will show how it's making it easier to be creative.
Head of Category and Instore
Head of Category Management
Director of Strategy, Insight, Capability & Marketing Services
Moving beyond a nice piece of point-of-sale, discover what it takes to build inspiring, productive shopper activation.
Camelot will show how it's activating across digital and the physical store. Innocent will talk about how it builds affinity with its customers, and Piccolo will show how to run a campaign with social impact.
Head of Category and Insight
Head of Shopper Marketing
Head of Digital
We’ll learn how digital commerce is developing in a highly competitive US market, and hear how Unilever is changing, to prepare for the future.
eCommerce & New Digital Business Model Director
Program Director, IGD Services Canada
There is much to learn from the Convenience Channel in Asia – Charles will bring us IGD’s latest insight on the Asian Convenience market as well as great examples of retail execution and use of digital in retail from across the region.
James then brings us back to the UK for his perspective on the vibrancy and future of UK convenience as well as the challenges retailers face.
James will then lead an interactive Q&A.
Senior Retail Analyst
Central England Co-op
Right now, Brexit looms large at the boardroom table. But, sooner or later, Brexit will end. UK grocery businesses will need to build a supply chain that works for all, in the post-Brexit future. The grocery supply chain of the future will need to be more productive, financially and environmentally. Join James to explore what that might look like.
Deliciously Ella is one of the UK’s fastest-growing FMCG brands. Starting with Ella’s blog in 2012 and powered by a large, growing and highly engaged social media community, Deliciously Ella has become a leader in plant-based that has evolved into an app, recipe books, a deli, a podcast, and now a cross-category range of plant-based food products. Ella and Matt will share what they have learned as they have built a relevant, digitally native FMCG brand with the aim to help people live better and make vegetables cool, and always putting their community at the heart of everything they do.
The Sainsbury’s Group has undergone a significant transformation to become a multi-channel,... + READ MORE
multi-product retail business, combining the digital and GM capabilities of Argos with the Sainsbury’s grocery proposition. On the day Sainsbury’s announces its latest financial performance, Paul will share its progress in creating a new retail business for the digital world, and its commercial priorities for 2020.
IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise.