IGD Live has developed an engaging programme of content across four great themes. When you register, we'll ask you if you have a preferred Insight Stream. You can also personalise your own programme by choosing sessions from different streams.

DAY 1

Morning
Keynotes

09:30-10:30

The new UK retail landscape

Ben Miller

Ben Miller
Global Insight Director, IGD

Learn. Connect. Grow.
Welcome to IGD Live

Ben Miller

Julie Bowerman
Chief Global Digital Customer and Consumer Experience Officer, Kellogg's

Patrick Pondaven

Patrick Pondaven
Director Consumables, Amazon

Susan Barratt

Susan Barratt
Chief Executive, IGD

Delivering industry growth

10:30-11:00

Networking break

Session 1

11:00-11:50

Convenience Retailing

Category Management

Fit for the future

Are your category management practices ready for the future? IGD's global survey will reveal where category management is today and the future implications for you.

A leading retailer and supplier will reveal how they built a successful collaborative partnership.

Simon Attfield

Simon Attfield
Category Insight Manager
IGD

Digital Commerce

The impact of New Retail

IGD will bring you up to date with the latest global developments in digital commerce. We’ll hear from Alibaba and its latest New Retail developments. PepsiCo will provide a manufacturer’s perspective and tell us how it’s responding and what it’s learnt.

Ali Holmes

Ali Holmes
UK Ecommerce Director
PepsiCo

Simon Mayhew

Simon Mayhew
Head of Online Insight
IGD

Toby Pickard

Toby Pickard
Head of Trends
IGD

Toby Pickard

Xuan Jin
Lead Solutions Architect
Alibaba

Convenience Retailing

The convenience channel in 2020

We look at the implications and opportunities of consolidation for suppliers and consider where growth will come from in 2020.

Michael will share our latest research from IGD's shopper insight programme. Sean will give you practical tips on how to use insight to build your retailer business plans.

Guy Ousey

Guy Ousey
Head of Retail Insight
IGD

Michael Freedman

Michael Freedman
Senior Shopper Insight Manager
IGD

Sean Russell

Sean Russell
Director of Marketing
Costcutter

Food-to-Go

The food-to-go opportunity: how and why the shift will continue

We explore the financial rationale for retailers to pursue growth opportunities in retail, and explore the associated challenges, opportunities and skills required for success.

You’ll also hear the latest developments in partnerships between retailers and food-to-go specialists.

Victoria Wilson

Victoria Wilson
Food to go format lead
M&S

Rebecca Tye

Rebecca Tye
Head of New Business
M&S

Matthew Kirby

Matthew Kirby
Chozen Noodle

Session 2

12:00-12:50

Category Management

How AI is being used commercially, and its potential to evolve relationships

AI and machine learning are evolving how, and how quickly, businesses can engage shoppers.

Leading practitioners will show how AI is unlocking opportunities for suppliers and retailers and evolving their relationships.

Want to know what’s next? Ask our panel of experts.

David Moran

David Moran
Co-Founder and Chairman
Eversight

Markus Stripf

Markus Stripf
Co-Founder and Co-CEO
Spoon Guru

Digital Commerce

The business-to-business online opportunity

We’ll hear from a leading UK B2B online retailer, Bestway, to help us understand the opportunity. We’ll then learn from Mars on how it’s growing its B2B online sales.

Salih Sheikh

Salih Sheikh
Head of Marketing
Bestway

Tech-driven growth

We'll hear how leading manufacturers such as Diageo are using developing technologies. From IGD, learn about the latest technologies and how they could impact your business.

Helen Carswell

Helen Carswell
European Brand Manager for Talisker Whisky
Diageo

Will Harvey

Will Harvey
Digital Innovation Manager for GB & Ireland
Diageo

Convenience Retailing

Best practice convenience to deliver for local catchments

Hear from leading UK retailers on how they're delivering great convenience stores. Understand the benefits of having ranges tailored to local shoppers and how you can align your plans with this new reality.

Graham Biggart

Graham Biggart
Director of Commercial Operations
Sainsbury’s

Phil Ponsonby

Phil Ponsonby
Chief Executive Officer
Midcounties Co-op

Food-to-Go

The food-to-go consumer: how future developments will create new opportunities

From our food-to-go consumer tracking programme, we’ll share the latest shifts in attitudes and behaviour.

Innovators from across the food-to-go sector will talk about how they have set themselves up to take advantage.

David von Laskowski

David von Laskowski
CEO
Greenfood Group (Picadeli)

Rhian Thomas

Rhian Thomas
Head of Shopper Insight
IGD

12:50-14:00

Lunch and networking

Session 3

14:00-14:50

Category Management

Using shopper knowledge to deliver success

The shopper is king. Hear how retailers and suppliers are tailoring solutions by understanding shoppers’ behaviour.

A leading supplier will reveal how it evolved its category approach to benefit from differing shopping missions.

Penny MacKintosh

Penny MacKintosh
Group Head of Category Development
Graze

The benefits of category leadership for a private label supplier

Can you be the category leader with your retailer if you are a private label supplier?

Hear how two suppliers became category leaders and how it's driving business value and closer partnerships.

Question the speakers.

Simon Wainwright

Simon Wainwright
Director of Insight
IGD

Digital Commerce

Digital commerce best practice from SMEs

You'll get a retailer’s perspective from Co-op and a manufacturer’s perspective from AB World Foods on how SMEs should be using digital commerce to develop their businesses.

Alice Gheissari

Alice Gheissari
Ecommerce Manager
AB World Foods

Chris conway

Chris Conway
Head of Digital and Ecommerce
Co-op

The direct-to-consumer opportunity

You'll hear from Arla on how its direct-to-consumer operation is developing and its learnings. You’ll also hear from the fast-growing Ugly Drinks business.

Joe Benn

Joe Benn
Co-Founder & UK GM
Ugly Drinks

Steve Millard

Steve Millard
Head of Ecommerce and Digital
Arla Foods

Convenience Retailing

Creating differentiation in small stores

Discover how Young Foodies and Waterbomb are delivering growth in the convenience channel through creating differentiation.

Plus, the new CEO of Simply Fresh will reveal how he will innovate in both range and services to serve his shoppers' needs.

Chris Green

Chris Green
Co-founder
Young Foodies

Stephanie Campbell

Stephanie Campbell
Managing Director
Waterbomb

Tim Chalk

Tim Chalk
Chief Executive Officer
Simply Fresh

Food-to-Go

Food-to-go formats to learn from: global best practice

Learn from successful food-to-go led formats, drawn from across both retailers and food-to-go specialists, about the formats they’ve built to deliver success and impact in food-to-go.

Be inspired by best of what we’ve seen in our global food-to-go tracking programme, and learn about the latest initiatives from leaders across Europe and North America.

Janis Vanags

Janis Vanags
COO
Maxima

Mark Lilley

Mark Lilley
CEO & Founder
Abokado

Gavin Rothwell

Gavin Rothwell
Head of Food-to-go and Retail Safaris
IGD

Session 4

15:00-15:50

Category Management

How to succeed: a small supplier view

Less data, less resources, but successful. Learn what else you could use to thrive.

Suppliers will share what it took to succeed and the advantages a small business can have.

Andy Murray

Andy Murray
Owner
The Drinks Bakery

James Digva

James Digva
Co-Founder and Managing Director
Sauce Shop

Digital Commerce

Shoppertunity: the social commerce opportunity

Hear from the world’s leading social platform WeChat and learn from the highly developed Chinese market.

Enrico Plateo

Enrico Plateo
Manager Europe
Tencent IBG

Future-proofing your Amazon Strategy

We examine how brands are approaching the challenge of selling on Amazon, whether direct or via third-party sellers, and why some brands are implementing a hybrid Amazon selling strategy to ensure future success.

Kerry Lee

Kerry Lee
Head of Consulting
Pattern

Stuart Heffernan

Stuart Heffernan
Head of eBusiness
Pernod Ricard

Ajay Sharma

Ajay Sharma
Global Ecommerce Capability Leader
Bayer

Convenience Retailing

Brands and private label in convenience stores

Nicola will bring you our latest insight on the roles that brands and private label products fulfil for the shopper.

Ken will share his vision for the development and role of the Co-op brand in Nisa stores. Ben will look at the role of branded products in Co-op.

Ben Kisby

Ben Kisby
Head of Category Development
Co-Op

Ken Towle

Ken Towle
Chief Executive Officer
Nisa

Nicola Knight

Nicola Knight
Senior Retail Analyst
IGD

Food-to-Go

Food-to-go: future models

As new entrants target the food-to-go growth opportunity, discover what industry leaders believe will be the key changes for those in the food-to-go market to act on and respond to.

Nicole Tallant

Nicole Tallant
Senior Buying Manager Food to go & Instore Bakery
Co-op

15:50-16:20

Afternoon networking break

Afternoon
Keynotes

16:20-17:35

Leadership and culture to unlock growth

Matt Close

Matt Close
Global VP for Ice Cream, Unilever

17:35

Close day 1 & drinks reception

DAY 2

Morning
Keynotes

09:00-10:05

Creating growth and value

Adam Grant

Adam Grant
Regional VP, Danone Dairy

Ben Miller

Ben Miller
Global Insight Director, IGD

Chair’s welcome back

Jason Tarry

Jason Tarry
CEO UK & ROI, Tesco

Unlocking growth in the UK grocery market in 2020

Jo Whitfield

Jo Whitfield
Retail Chief Executive, Co-op

Is doing good, good for business?

10:05-10:30

Networking break

Session 1

10:30-11:20

Category Management

Putting shoppers and data at the heart of decisions

Ensure you build your plans around shoppers' evolving needs. Our shopper insight team will share the latest findings on how we're shopping.

Are you flexing with the changing shopper? A leading supplier will show how it's adapting to shifting shopper demographics and preferences.

So much data! Suppliers and agencies will explain how to get the most business benefit from your data.

Audrey Daffy

Audrey Daffy
Global Category Lead
Mars Petcare

Simon Wainwright

Simon Wainwright
Director of Insight
IGD

Digital Commerce

Navigating digital commerce with pureplay and bricks-and-mortar retailers

Hear the thoughts of a senior category manager at Sainsbury’s on best practice engagement of core trading. Learn how Kimberley-Clarke is managing pureplay and traditional retail. Hear from Ocado on its latest developments and opportunities.

Andrew Greenway

Andrew Greenway
EMEA eCommerce Strategy and Capability Manager
Kimberly- Clark

Convenience Retailing

Opportunities in forecourts

Nicola will bring you our latest observations on the development of forecourts around the globe, demonstrating the direction of travel.

Key industry figures will join her to reveal how they see the future relevance of forecourts. They’ll discuss the opportunities to sell your products and reasons why you should invest in them.

Plus, Mark will share some secrets on how shopper behaviours are changing as partner brands drive new missions. And he’ll talk about the impact of dynamic pricing by day part and location.

Mark Rogers

Mark Rogers
Retail Director
Roadchef

Nicola Knight

Nicola Knight
Senior Retail Analyst
IGD

Wholesaling

The new world of wholesaling

The wholesale channel has undergone significant structural change. We’ll take stock of this new landscape, and share IGD’s outlook for the channel in 2020.

Leading wholesalers will show how suppliers can grow in wholesale.

What are the routes for innovation in wholesale?

Darren Goldney

Darren Goldney
Managing Director
Unitas

Dawood Pervez

Dawood Pervez
Managing Director
Bestway

Patrick Mitchell-Fox

Patrick Mitchell-Fox
Senior Business Analyst
IGD

Session 2

11:30-12:20

Category Management

Building future-proofed solutions

What does it take to forge future-thinking plans against a backdrop of short-term commercial pressures? Hear how a leading supplier overcame this challenge.

Ben Greensmith

Ben Greensmith
UK Country Manager
Tony’s Chocolonely

Building a better category management function for the future

What will category management's role be tomorrow? Hear how a supplier transformed its category management function to deliver business change.

Understand how the supplier recruited and motivated a winning team.

Mark Perry

Mark Perry
Head of Category and Instore
Weetabix

Martin Baptie

Martin Baptie
Head of Category Management
Warburtons

Digital Commerce

The perfect online store

We'll hear from Asda and a manufacturer on what the perfect online store looks like and how to maintain it.

Rob Barlow

Rob Barlow
Senior Merchandising Manager
Asda

The online exclusive product opportunity

You'll learn from ZX Ventures (part of AB InBev), and Mondelez on how manufacturers are developing products for the ecommerce supply chain and the online shopper.

Vladimir Sushko

Vladimir Sushko
eRetail Director Europe
ZX Ventures

Alister Greenwood

Alister Greenwood
Head of Global E-Commerce Insights
Mondelez International

Convenience Retailing

Digital meets Retail

There is much speculation about the future and the evolution of tech. So, rather than bringing you speculation, in this session you’ll hear about innovations that are actually in the market!

Tomasz from Zabka will reveal what IS happening in its stores today.

And Steve will show how AiFi is enabling retailers to expand their reach through staff-less and cashless stores.

Tomasz Blicharski

Tomasz Blicharski
Chief Financial and Development Officer
Żabka Polska

Steve Gu

Steve Gu
CEO and Co-founder
AiFi

Wholesaling

Optimising B2B opportunities in retail and foodservice

Wholesalers and leading suppliers will give practical tips on how suppliers can target growth in these contrasting channels.

We'll share best practice on positioning your business to maximise the opportunities in wholesale.

Pradip Dhamecha

Pradip Dhamecha
Chief Executive
Dhamecha

12:20-13:15

Lunch and networking

Session 3

13:15-14:05

Category Management

The whole-of-store category solution

Have you got your offer right for the shopper? Latest ShopperVista research will make clear their needs by the mission they are on and where they are shopping.

We'll hear from a leading supplier how they evolved their category approach to benefit from mission management.

Digital Commerce

Maximising events and NPD launches online

Learn best practice from Tesco and a leading fresh supplier, Moy Park, on how you can grow your business through events and successful NPD launches.

Rimal Patel

Rimal Patel
Director of Online Operations
Tesco

Tom Bates

Tom Bates
Senior Multichannel Marketing Manager
Moy Park

Opportunities from different digital commerce models

You’ll learn about the rapid delivery opportunity from Deliveroo and the new, more sustainable online fulfilment model offered by Loop.

Laure Cucuron

Laure Cucuron
General Manager
TerraCycle Europe

Lila Benatoff

Lila Benatoff
Director of Global Partnerships
Deliveroo

Convenience Retailing

How to execute brilliantly on a budget

We’ll bring you the latest IGD insights on the benefits of brilliant in-store execution.

But how do you make it happen? Lucozade Ribena Suntory and CPM will share their knowledge, the barriers they encountered and the results of collaboration.

Guy Ousey

Guy Ousey
Head of Retail Insight
IGD

Wholesaling

Changing wholesaling dynamics: repositioning to target new growth streams

Structural change in the industry has created a “new” breed of wholesaler. What new opportunities does this create?

How are suppliers responding to the new reality?

Simon Hannah

Simon Hannah
CEO
JW Filshill

Jason Wouhra

Jason Wouhra
Managing Director
East End Foods

Session 4

14:15-15:05

Category Management

Great shopper activation that drives shopper conversion

Moving beyond a nice piece of point-of-sale, discover what it takes to build inspiring, productive shopper activation.

Learn the secrets of success from winners of the IGD Shopper Activation Excellence Award.

Digital Commerce

Preparing for the future: retail 2020

We'll unveil new IGD flagship research on how we expect retail to develop. You’ll understand what this means from a retailer’s perspective. We’ll then hear from Unilever on how it’s preparing for the future.

Ken MacFarland

Ken McFarland
eCommerce & New Digital Business Model Director
Unilever

Stewart Samuel

Stewart Samuel
Program Director, North America
IGD

Convenience Retailing

IGD: a retail safari showing some of the best we’ve seen

We’ll talk you through our travels and show how retailers are innovating formats to meet constantly evolving shopper needs.

We will focus on great execution and promotional mechanics, to contribute new thinking to your business and promotional plans.

And we’ll finish with a look at the stores our analysts shortlisted for the IGD Awards Small Store and Store of the Year categories. What makes these stores special, what can we learn from them and what are the implications for suppliers?

Laura Jacobson

Laura Jacobson
Senior Strategic Retail Analyst
IGD

Afternoon
Keynotes

15:15-16:00

Finding new routes for growth

Ella Mills

Ella Mills
Founder and Brand Director, Deliciously Ella

Matthew Mills

Matthew Mills
CEO, Deliciously Ella

Paul Mills-Hicks

Paul Mills-Hicks
Food Commercial Director, Sainsbury’s

15:55-16:00

Closing comments

IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise.