IGD Supply Chain Summit 2019

Cracking the customer centric code

15 October / London


IGD Supply Chain Analysis streams

5 for 4

– bring your whole team


'Doing business with...' retailer breakouts

Digital innovation

Hear about what the short-medium term technology looks like

The IGD Supply Chain Summit 2019 focuses on how to be customer centric. We’ll connect you with the retailers, suppliers and solution providers that are winning with customers.

We’ll give you everything you need to win with:

Your shoppers

the ultimate judges of value; they visit your retail sites, buy your products or switch to your competitors

Your trading partners

with whom you exchange quality information and build trust to maximise value and minimise cost

Your internal customers

who use your outputs to add value upstream and downstream

Learn first-hand from the industry experts, including:




Hear what our Summit delegates love:

“Speakers and topics were very well considered and content was very topical. Promoted a lot of thought and ideas to take back to my business. The expertise and delivery of content was excellent, all presentations and sessions were pitched at the right level for a mixed audience of new people coming into supply chain and people who have worked in supply chain for a number of years. Great conference thoroughly enjoyed every session.”

Grace McIntyre, Head of Commercial Logistics

“The best aspect of the event for me was the breakout sessions with smaller groups making it more informal and easier to work with other peers.”

Garry May, Lead Supply Chain Manager, ROI

“A very interesting event and definitely worth attending. A varied and on trend set of topics which cover many of the main interests / challenges / concerns. The event was well run and timing discipline was strong”

Pepe Achaerandio Puente, Senior Customer Logisitcs Manager, UK & Ireland

“The best aspects of the event for me were the breakout sessions, however I would say that I enjoyed the event as a whole, as it gave a better holistic view & knowledge gain of the industry.”

Marc Wares, Head of Planning

“First time myself and team members have attended and will be ensuring it is in the diary in the future.”

Mark Thorpe, CEO and MD, Operations

“I enjoyed and found the event valuable”

Adrian Long, Director of Distribution

What you don’t want to miss:

Recalibrate and align your supply chain strategies to your shoppers

Shift your business’s customer centric obsession from
sell-in to sell-out

Choose the IGD insights, learning experiences and streams that matter most to you

Learn about the disruptive tools that will be common-place tomorrow

Inspire your thinking with fresh ideas from supply chain and business leaders

Interact with trading partners and align your business on strategic priorities

Explore best practices and collaborative opportunities to drive efficiency

Hear cross-industry case studies to revolutionise your own supply chain strategies


Breakfast briefing

Customer Centric – the business imperative

Mainstage speakers, interviews and panel

Refreshments | Networking | Innovation Hub break

IGD Supply Chain Analysis streams

Customer centric

Resilient and responsive

Powered by people

Transformed by technology

Networking Lunch | Innovation Hub

How to do business with … retailer breakouts

Refreshments | Networking | Innovation Hub break

Customer Centric – supply chain strategies

Mainstage speakers, interviews and panel

etc.venues St Pauls, London

Want to showcase your business?

Sponsorship opportunities:

Put your business in front of major retailers and international manufacturers to showcase how you can enhance their business with your solution.

Speak to Christophe, our International Sales Manager, to design a bespoke sponsor package that’s right for you.

[email protected] - 07713 264 058

Supply Chain Summit 2019


Regular ticket

Member discounted: £575 £525
Standard: £855 £765

5 for 4 discount

Member discounted: £2,300 £2,100
Standard: £3,475 £3,060

Small business


Prices displayed ex-VAT. IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise. All bookings are subject to acceptance of IGD Terms & Conditions. IGD reserves the right to reject any order at its discretion.

*Limited availability. Early bird tickets offered on a first-come-first-serve-basis. Early bird ticket prices will be available until 5 April 2019. IGD reserves the right to amend the early bird discount date.


Cancellations to be confirmed in writing

Over 30 days notice - Full refund
15 - 30 days notice - 50% refund
Less than 15 days notice - No refund/transfers

Please email [email protected]


As part of IGD’s commitment to help small businesses to grow, IGD is offering a small business rate for this event. 

To qualify for a discounted rate  you will need to be a small manufacturing business with a global turnover of less than £10 Million. Please note this is not your annual turnover with this retailer. Place your order above and email your annual global turnover to [email protected], or get in touch if you have any questions.