Chris Amor, Senior Online Analytics and Data Science Manager, Morrisons
Having 15 years experience in digital across financial services and retail within B&M and pure play digital businesses I have led the development of digital insight, analytics and data science with particular focus on marketing attribution and customer modelling. Since joining Morrisons in August 2016 I have built the insight, analytics and data science function for Morrisons digital developing the understanding of customer, marketing and operational efficiency and using these insights to inform the Morrisons digital strategy'
Rob Barlow, Senior Merchandising Manager (Online Grocery), Asda
Online is Asda’s fastest growing format. As Senior Manager for Online Groceries Merchandising, Rob is responsible for maximising sales performance and customer experience. His role is pivotal in aligning commercial focus, analytics and internal stakeholders to ensure the customer is rewarded with a best in class experience. Previous roles in analytics underpin his ability to balance ‘’what data tells us’’ with “what matters to the customer’’.
His career started in Supply Chain before a transition into multiple Online roles across the last decade. 2018 has all been about developing a merchandising strategy that allowed Asda to go back to core ways of working, prioritising how our customers behave.
Rob puts operating an energetic and effective team at the forefront and recognises the value in working collaboratively with suppliers to further test and grow Online execution.
He lives in Leeds with his wife Sarah and their young son Seth, enjoys walking, playing guitar and most importantly all things Yorkshire.
Dr Clive Black, Head of Research, Shore Capital
Dr Clive Black is a Co-Founder, Director and Head of Research for Shore Capital Markets; he has been highly ranked in his trade for many years. Prior to Shore Capital he was a Director with Charterhouse Tilney, which he joined from Northern Foods plc before which he was Head of Food Policy at the NFU. His Ph.D was on corporate strategy in the Northern Ireland food industry. Additionally, he is Chair of the IAB at Queen’s University, Belfast, Chair of Morellis ice cream, an advisor to Edward Billington Group and an advisor to Coriolis Consulting.
Chris Conway, Head of Digital, Co-op
Chris joined the Co-operative Group in March this year to lead their efforts across Digital Platforms, spanning in store transformation and digital sales opportunities. Previous to this Chris led the Commercial team at Morrisons.com for two years during which time sales doubled and Morrisons launched their store pick operation. Chris also spent 14 years at Asda, most recently as Senior Director for Ecommerce, during his time Asda.com managed to achieve 20% market share in Online Groceries. Outside of work Chris is a busy father of two children and also completed an MSc in Internet Retailing.
James Cragg, Head of Ecommerce GB & Ireland, Diageo
James has been with Diageo for 10 years and has been heading up Diageo’s Digital agenda in GB for the last year working with a diverse group of customers representing Grocery, Pureplay and Wholesale market segments. Before that James led Diageo’s Innovation and Category Development teams in GB. James has also worked at Innocent Drinks, Kellogg’s and Britvic where he held a number of both Sales and Supply Chain roles.
Chris Drumey, Digital Commerce Acceleration Director for Europe, Mars
Chris has been involved in eCommerce & digital marketing for over 11 years with companies such as P&G & Coca-Cola, and is now part of the global digital team at Mars Wrigley Confectionery where he works across key markets & functions to accelerate digital progression.
Nat Dunn, Head of Instore Digital, Sainsbury’s
Nat joined Sainsbury’s in 2001 working in Retail before moving to London in 2006 as part of the Customer and Marketing graduate scheme. In her 18 year career with Sainsbury’s to date she has enjoyed roles across the business in Marketing, Trading, Online and more recently driving the Customer Digital Transformation agenda.
Given her early experience working in supermarkets she’s proud to now be delivering digital solutions for customers in the physical environment, navigating the complexity of the almost 150 year old retailers’ technology and operations as she goes.
Richard Gibbons, Global ecommerce Customer Development Director, Kellogg’s
Richard joined the Kellogg Company in June 2010 and has held various eCommerce positions to date, such as the UK Insight, UK Account and European Regional Lead roles. Since 2016 Richard has held the position of eCommerce Customer Development Director, focusing on the LATAM and Asia Pac markets, whilst also continuing to work with some of our UK & US customers. In his current role Richard has co-developed the company eCommerce go-to-market global strategy.
Robert Grieg-Gran, Co-founder, Mindful Chef
Former exotics trader at Morgan Stanley (2007-2014). Double First in Engineering, Economics and Management - a Scholar at Oxford University. Runs our technology development and operations.
Yuguang Han, Senior Product Manager, Y Business Unit, JD.com
Yuguang Han is Senior Product Manager of Y Business Unit at JD.com, responsible for supply chain management innovation.
Mr. Han has led the team in creating innovative and applicable smart supply chain products as well as innovative anti-counterfeiting and traceability projects in China based on blockchain. In addition, he played a key role in establishing the Blockchain Food Safety Alliance with Walmart, IBM and Tsinghua University.
Mr. Han graduated from Case Western Reserve University with a Master of Science in Operation Research, and he also holds CPIM.
Rachel Jeans, EU Operations Product Manager, Consumables, Amazon
Rachel joined Amazon two years ago working within UK Retail on strategic supply chain improvements. In her current role she is responsible for developing and executing the programs across the EU, including packaging sustainability and compliance. Prior to joining Amazon Rachel spent several years at innocent drinks, owning the supply chain relationship for retailers including ASDA, Tesco and Boots.
Richard Kelly, CEO, Adimo
Richard Kelly is the CEO of Adimo, a marketing technology business linking media, marketing and sales for leading CPG brands.
Richard combines over a decade of digital marketing experience with a passion and aptitude for creative problem solving that has become the hallmark of his career. Starting his career agency-side, he quickly moved from his initial role as a marketing practitioner to devising and executing strategies for some of the UK’s biggest brands. It was during this time he experienced the shortcomings of CPG marketing in the digital age: whilst eCommerce had changed the face of business for most sectors, many of the world’s largest brands still couldn’t link marketing spend with sales.
Adimo was founded to solve this. Now working with top global brands including Nestlé, Arla and PepsiCo, Richie will provide insight from their experiences in helping brands close the loop between browsing and buying.
Maciej Kiryłło, Partner, Talkin' Things
Maciej Kiryłło is a partner at Talkin’ Things and he is responsible for business developement and relationship with key clients. He is Polish, speaks fluent French and English. He studied French Literature and International Relationships at the University of Warsaw where he gained a Masters Degree. He holds also an MBA from HEC (Haute École de Commerce).
Maciej has 20+ years experience in sales and marketing. He has almost 7 years of experience as a Deputy Managing Director at DDB Warsaw. He worked with brands such as McDonald’s, Nissan, Unilever, Nestle and Géant. After leaving the agency side, he became a CE Marketing Director for HBO. Three years later he joined a Canal+ team as a Board Member.
Maciej joined Talkin’ Things in October 2015 and widely contributed to develop various marketing functionalities with NFC technology. Today he is responsible for new business acquisition and key implementation projects.
Stepan Lavrouk, Customer Engagement Officer, Gyana
Stepan Lavrouk is a Customer Engagement Officer at Gyana. As well as working in his client-facing role, he is responsible for research and strategy, producing white papers based on the company's findings.
He holds a Bachelor of Science degree from Trinity College Dublin.
David Lloyd, Managing Director, UK, Ireland & Nordics, Alibaba Group
David Lloyd was appointed Managing Director for Alibaba Group in the UK, Ireland & Nordics in July 2017, having joined the business in October 2016 as Business Development Director. He is responsible for all business units across the three markets, however his primary responsibility lies in helping businesses across the UK, Ireland and Nordics understand and seize the opportunity that lies in wait for foreign brands in China.
He brings extensive knowledge of the retail and technology industries to the role, having spent nine years at Google UK working closely with UK retailers and overseeing the UK Retail and Technology sectors.
David holds a BA in English Literature and French from Oxford University and is a keen half marathon runner in his spare time.
Boris Lokschin, Co-CEO, Spryker
Boris Lokschin brings 15 years of relevant experience in the international (e)commerce and technology business. As a series entrepreneur and in a leading position for the strategic development and implementation of major digital projects worldwide. As Co-CEO of Spryker Systems he is responsible for the further development of the operating system "Spryker Commerce OS" as well as the international strategic development of the company. At 17, he founded his first product company and built his own online shop system which was sold 3 years later to a leading electronics retail chain. Since 2006 as CEO and co-founder the e-commerce service company Symmetrics was established and the successful exit to the NASDAQ listed CGI Inc. realized. As part of the CGI Inc. management team, he led a large international team and led more than 150 e-commerce projects on a global scale for brands such as Zalando, Mars, Tengelmann and Planet Sports. Boris Lokschin is a regular speaker at conferences and shares his insights at expert meetings.
John Maltman, CEO, E Fundamentals
A successful career with blue chip FMCG companies (Procter & Gamble, PepsiCo and Asda Walmart) complimented with leadership roles in high growth B2B technology and service businesses. Includes Managing Partner at The Quantic Group, a sales and marketing consultancy – led to treble turnover and more than quadruple profitability over five years, developing a roster of some of the world’s best sales and marketing businesses. Clients included: Coca Cola Enterprises, Nestlé, SCA, Groupé SEB and Unilever FS.
Alice Mannion, Head of Grocery Merchandising and Product, Ocado
Alice is Head of Product & Merchandising at Ocado.com with responsibility for the customer experience and commercial aspect of the website and apps. She manages the product roadmap to develop new features and improvements to the customer journey, as well as ensuring that products and media are clear and easy to find for the customer. Previously Alice ran the retail insights team and prior to that she worked for strategy consulting company L.E.K.
Sue McVie, Managing Director, Oakhouse Foods at Kerry Foods
Sue has worked for a number of leading FMCG businesses including UB, Coca Cola, Pepsico and Vodafone in a range of consumer, shopper & category marketing leadership roles. Since 2012 she has worked for Kerry Foods, part of the €7bn international Kerry Group employing in excess of 24,000 people across the globe, probably best known for its stable of leading brands in the UK of Richmond, Fridge Raiders & Cheestrings. In her current role as Director, Direct to Consumer she is also Managing Director of Oakhouse Foods, a business recently acquired by Kerryfoods which serves meals to the elderly at home within the fast growing direct to consumer space.
Steve Millard, Head of ecommerce and Digital, Arla Foods
Steve has spent over a decade in grocery eCommerce and digital working both retailer and supplier side for Tesco.com/Dunnhumby, Burtons Biscuits, JDE and Arla Foods. Having spent his entire career working in the digital and ecomm space, he has a vast amount of experience in developing online specific trade and digital marketing strategies that drive digital engagement and sales through the online channel.
Robert Nowell, Marketing Director, Brand View
With 7 years’ marketing experience within the technology sector, Robert joined Brand View to lead and evolve the Marketing department. Robert is responsible for defining and executing Brand View’s overall global marketing strategy for the business to drive revenues, brand awareness, and market share. Prior to Brand View, Robert worked for a Digital Marketing Agency for 5 years, creating global campaigns and strategy for leading tech brands including Oracle, Dell and Google. Robert graduated with a 1st in Marketing in 2010.
Andrew Pearl, Director of Strategy & Insight, EMEA
Andrew supports Profitero customers in EMEA, including many of the world's leading FMCG brands, working closely with them to drive their eCommerce performance across all areas of the digital shelf. Prior to Profitero, Andrew spent 13 years in Category Management and Shopper Marketing roles at Mars, McCormick and Tata Global Beverages.
Andrew is a frequent speaker at industry events, including Kantar Consulting, IGD and Michael Page, and his insights are regularly featured in retail industry press.
Sean O’Neill, Director Technology Product & Data Platforms, Tesco
Sean has spent the past 20 years at the intersection of commerce, consumer behaviour, and data-driven feedback loops. Sean joined Tesco in 2014 and is the Product Director for Tesco’s global platforms, covering product discovery & transaction services, data & analytics, fulfilment systems, and store customer & colleague experiences. Prior to that Sean spent 11 years at Amazon.com (starting in 1999) in product development and operations across a range of areas, including ad-tech, search & recommendations, category expansion, fulfilment, and marketplace platforms. Sean holds an MBA from the Kellogg Graduate School of Management (Northwestern University) and is a co-author of six patents. Outside of work Sean enjoys well-crafted cocktails and dismantling things.
Tom Pickford, Director E-Business P&G Europe, India, Middle East, Africa, Procter & Gamble
Tom Pickford leads E-Business for P&G in Europe, India, Middle East and Africa. P&G defines E-Business as E-Commerce, Digital Marketing and the IT platforms required to enable all P&G brands to market and sell to consumers online.
Tom established the E-Commerce channel for P&G in 2010 covering B2B2C and B2C models across Pureplay, Bricks&Clicks, Marketplace and Direct To Consumer, which is now P&G’s fastest growing channel in Europe.
Digital Marketing is a critical element of P&G’s overall media mix, and Tom has helped to develop and activate P&G’s programmatic media infrastructure to enable mass one to one communication.
In addition to E-Business, Tom leads P&G’s open innovation program in Europe to find start-ups to work with P&G brands on their key business challenges.
Thomas Pocher, Entrepreneur, E.Leclerc
Thomas joined the family-owned company at E.Leclerc 20 years ago, and finally took it over from his father. In order to clear an alternative sale offer in Lille, and with the help of his different teams, he increased his innovative and environmentally-friendly processes, to evolve his first job until turning it into a trademark :
- E.Leclerc Ticket, fidelity card and personalization next to customers (from 1998)
- Put carbon footprint on the receipts (from 2008)
- Waste reduction, CRS and Social Business "Bon et Bien" (from 2010)
- Development of Drive-in storages and creation of the concept of "Drive piéton" (from 2012)
Since, 2 hypermarkets (Templeuve, Wattrelos) with 2 Drives-in Storages which supply 6 withdrawal points and 2 " Drives piétons", company morals "PIONEER and PRAGMATIC" allow him to diversify and develop within the E.Leclerc movement and for his 600 employees, new jobs in order to answer to the next ten thousand customer's needs, online and offline.
Ghislaine Prins-Evers, Head of Digital Transformation, Heineken
Ghislaine Prins is Head of eCommerce at Heineken International. She leads the eCommerce capability globally next to B2B Digital initiatives. She has a wide experience in driving large change programmes in the sales area – from creating a global category vision to establishing Salesforce excellence programme.
She joined HEINEKEN 13 years ago after gaining experience in P&G, consulting and a startup.
She has a degree in Business Administration and is married with 3 daughters.
Sam Sudlow, Chief Operating Officer, Brandview
Sam, Chief Operating Officer joined Brand View in 2013 and is responsible for the smooth running of Brand View's global commercial and operational activities. "As the retail industry transforms in the digital age we are constantly developing our services and how we organise ourselves to increase productivity for our clients".
Sam began his career providing market insight to FMCG retailers and suppliers at Information Resource (IRI); working initially in client service before moving to a Sales role. Sam broadened his experience by providing primary market research to a range of consumer product and services companies before moving to Brand View's Management Team.
Lotte Tregear, E-Commerce Development Manager, Red Bull
Lotte started her career with 5 years at Woolworths HQ (RIP) across a variety of functions, but with a speciality in Commercial Marketing, the bridge between Buying and Marketing.
For the past 10 years, she’s worked for Red Bull UK – occupying a number of roles – heading up Off Trade Marketing, then Category and Shopper Marketing – and now E Commerce Strategy.
Her role’s purpose is to understand, develop strategies and implement within the digital selling space across all channels.
Louis Warner, COO, FoundersFactory
Louis is the COO of Founders Factory, the UK's leading venture builder and accelerator. He has over 20 years experience in early stage, high growth, technology led companies - across sectors including travel, media and consulting. He has also worked in leadership roles for a range of Blenheim Chalcot companies and was also part of the early team at lastminute.com, which was part of the UK internet boom of the late 1990s.
Phil Wilkinson, Senior Director Online Grocery Trading, Asda
Phil joined Asda in 2007 and has worked in a variety of Customer facing Commercial roles including Senior Manager Category Planning for the diverse area of H&B, Baby, & Non-Edible Grocery & Senior Director Asda Brand Strategy. In 2015 Phil took the position of Senior Director Online Grocery Trading.
With responsibility for leading a team of 50 colleagues and Trading Asda’s £1.4bn Online Grocery business including Merchandising, Development, Optimisation, Analytics, MI & Data Science, Design, Campaigns & Media; Phil is passionate about Customers and enhancing their shopping experience with Asda as well as developing collaborative relationships with suppliers and stakeholders.
Michelle Wong, Co-founder, Taps&Go
Michelle is the co-founder of Taps&Go, a tillless and app-free payment system aiming to solve queuing problems and improve customer shopping experience in retail space. Born in Hong Kong, Michelle moved to UK at the age of 15. She holds a degree in Management from Warwick Business School and studied innovation and entrepreneurship at MIT. Michelle has over 5 years of experience in e-commerce, product launches and digital marketing in fashion retail. In 2015, she was appointed as the sole representative of Ross Rino, a Hong Kong watch brand, and the Regional Director of Tesla Amazing, an innovative paper invented in Estonia. Recently, Michelle led a crowdfunding project on Kickstarter and was successfully funded within 12 hours.With a series of experience in omni-channel selling and business development, Michelle is determined to revolutionised the way people shop and bring e-tail offline.
Silke Zetzsche, Head of Commercial Partnerships, A Million Ads
Silke is the Head of UK Sales at A Million Ads, with over 10 years experience in digital media planning, strategy and adtech. She started her career in media at Wavemaker (formerly MEC) where she learned how brands operate and advised on best in class digital media strategies.
She is passionate about creative and its distribution via tech enabled platforms, how technology enables stronger connections with consumers via data and how the impact of behavioural biases and psychology helps inform a more human creative strategy and output.
In the last year she has focused on launching A Million Ads into the UK and EU Markets.
Alistair Balderson, Head of Supply Chain Insight, IGD
Alistair joined IGD in 2017 and is responsible for the Supply Chain Analysis online subscription service, providing insight and practical advice to customers across the grocery industry. Alistair previously worked in the UK supply chain team at Cereal Partners Worldwide, leading demand planning, supply planning and customer-facing teams to achieve cross-functional success.
If you would like to know more about how IGD can help you develop a successful supply chain, please get in touch at [email protected].
Vanessa Henry, Online Shopper Insight Manager, IGD
Vanessa Henry is an experienced presenter and provides regular commentary in interviews for TV, radio and the press. She is one of IGD’s high-scoring presenters and has a real knack of bringing accessible shopper insights to life.
Laura Jacobson, Strategic Senior Retail Analyst, IGD
Laura delivers a mixture of research outputs for IGD’s Retail Analysis service; using reporting, briefings and customised work to help retailers and suppliers adapt and grow. Joining the business five years ago to support the Asia Pacific research programme, her primary focus in now on the UK market. Prior to IGD, Laura worked in competitor insight at Tesco
Simon Mayhew, Online Retail Insight Manager, IGD
Simon leads IGD’s online retail insight. Simon spent 4 years working in Sainsbury’s online division and in his previous role led Sainsbury’s online grocery trading business. Prior to working in online, Simon has worked in buying and selling for Safeway, Sainsbury’s and Nestle.
Nick Miles, Head of Asia Pacific International Research, IGD
Nick joined IGD’s Retail team in September 2011 and specialises in Asian and Australian grocery retailing. His core responsibilities include shaping the strategy for IGD’s growing research programme in Asia-Pacific, plus managing the analyst teams in IGD’s UK and Singapore offices. Nick regularly delivers research for IGD’s Retail Analysis subscription website, customised presentations for clients, plus industry platform presentations.
Nick brings seven years of experience of working for Tesco to IGD, having joined the retailer as a graduate in 2004, where he set the strategy for new store development and specialised in sales forecasting. During his time at Tesco he acquired an extensive knowledge of Tesco’s formats, as well as its property, insight and marketing functions. From 2008, Nick was a Regional Manager responsible for site location analysis and strategy for several regions and store formats within the UK. Nick has a BSc honours degree in Geography from Durham University.
Guy Ousey, Head of Retail Insight, IGD
Guy leads IGD’s research and coverage on Convenience, Food-to-go and Wholesale channels, focusing on the strategies being used to meet current and future shopper needs; responsible for delivering a mix of research outputs for IGD’s Retail Analysis service, building reports, customised projects, briefings, and events to help retailers and suppliers adapt and grow.
Guy’s commercial experience is rooted in supplier sales and brand activation, prior to joining IGD, Guy led the retail delivery of the UK National Lottery in the convenience channel.
Toby Pickard, Head of Insight – Innovation and Futures, IGD
Toby heads up IGD’s insights on innovations and futures, and the impact they could have on retailers, suppliers and shoppers. He regularly works with leading retailers and manufacturers to create content and insights focusing on the future of retail.
His work focuses on innovations, digital insights, sustainability strategies and macro trends within the food and grocery sector to create strategic insights for industry. He has been commissioned to deliver presentations and training to major companies within the sector, and he has developed and project managed a number of conferences for IGD, including IGD’s Online and Digital Summit in 2015 and 2016.
Toby joined IGD in 2007. He holds a BA (Hons) from the University of Leeds, UK.
Jon Wright, Head of Retail Insight, IGD
Jon is an experienced project manager with over ten years’ experience delivering strategic European retail insight to customers. He joined IGD’s Retail team in June 2012 following a career working within the retail research arena.
He is responsible for research into a wide variety of markets in both Western and Central and Eastern Europe (CCH). Jon has been in markets across Europe since joining IGD, meeting retailers and suppliers to further IGD’s international programme.