6-7 November, London

Reasons to attend.

Learn how to create the perfect online store

Hear how to maximise events and NPD launches online

Understand how technology is being used to drive growth

Explore the direct-to-consumer opportunity

What to expect on the day.

IGD's digital commerce expert Simon Mayhew discusses our exciting plans for this year's event.

With over 120 experts sharing their insight, IGD Live have crafted a programme dedicated to improving your skills in digital commerce. Focusing on how you can execute great plans in 2020 the programme combines industry leaders with specialists, all ready to help you improve your performance.

DAY 1 - 6 November 2019

Business
Breakfast

08:30-09:00

Preparing for a digital future: why winning in ecommerce is a marathon not a sprint

The pace of change for consumer packaged goods brands has never been faster. In an ever-evolving marketplace, it’s important to balance traditional retailer relationships with optimising new channels like Amazon in order to drive growth in 2020 and beyond.

Kicking off our Digital Commerce stream, Profitero’s VP Strategy & Insights Andrew Pearl is joined by Scott Doherty, Head of eCommerce at Ferrero. Andrew and Scott discuss the importance of developing the right team structure to support ecommerce growth. Plus, they'll reveal how to define and measure ongoing success through implementing ecommerce performance analytics with clear KPIs.

Andrew Pearl
VP, Strategy & Insight, Profitero

Scott Doherty
Head of eCommerce, Ferrero

Morning
Keynotes

09:30-10:30

The new UK retail landscape

Ben Miller
Insight Services and Events Director
IGD

Learn. Connect. Grow.
Welcome to IGD Live

Julie Bowerman
Chief Global Digital Customer and Consumer Experience Officer
Kellogg's

Creating a digitally led FMCG leader

Patrick Pondaven
Director Consumables
Amazon

Susan Barratt
Chief Executive
IGD

Embracing change

Session 1

10:45-11:35

The impact of New Retail

IGD will bring you up to date with the latest global developments in digital commerce. We’ll hear from Alibaba and its latest New Retail developments. PepsiCo will provide a manufacturer’s perspective and tell us how it’s responding and what it’s learnt.

Ali Holmes

Ali Holmes
UK Ecommerce Director
PepsiCo

Simon Mayhew

Simon Mayhew
Head of Online Retail Insight
IGD

Toby Pickard

Toby Pickard
Head of Insight - Innovation and Futures
IGD

Xuan Jin

Xuan Jin
Head of UKI & Nordics
Alibaba Cloud International

11:35-12:05

Networking break

Session 2

12:05-12:55

The business-to-business online opportunity

We’ll hear from a leading UK B2B online retailer, Bestway, to help us understand the opportunity. We’ll then learn from Mars on how it’s growing its B2B online sales.

Salih Sheikh

Salih Sheikh
Head of Marketing
Bestway

Baran Ceylan

Baran Ceylan
Digital and ecommerce multichannel lead
Mars

Shoppertunity: the social commerce opportunity

Learn how social commerce is developing in China and how you can deliver best practice today.

Lauren Windscheffel

Lauren Windscheffel
Business Development Manager
Adimo

Nick Miles

Nick Miles
Head of Insight, Retail Analysis Asia-Pacific
IGD

12:55-14:05

Lunch and networking

Showcase
theatre

A series of interviews on topical themes. This lively platform gives delegates an opportunity to ask questions and interact with fellow attendees.

13:05-13:15

Plant-based bonanza: why the UK’s fastest-growing food trend is here to stay, and how to hit the growth hotspots

Tom Kerr
Head of Category, Alpro UK & Ireland

13:20-13:30

Ten insights that help to tell compelling stories

Graham McLean
Head of Account Management, IGD

13:35–13:45

6 focus areas to deliver great customer centricity and help you drive growth

Ray Leung
Strategy Solution Manager, IGD

Milos Ryba
Head of Retail Strategic Projects, IGD

Session 3

14:05-14:55

Digital commerce best practice from SMEs

You'll get a retailer’s perspective from Co-op and a manufacturer’s perspective from AB World Foods on how SMEs should be using digital commerce to develop their businesses.

Alice Gheissari

Alice Gheissari
Ecommerce Strategy & Capability Lead
AB World Foods

Chris Conway

Chris Conway
Head of Digital and Ecommerce
Co-op

The direct-to-consumer opportunity

You'll hear from Arla on how its direct-to-consumer operation is developing and its learnings. You’ll also hear from the fast-growing Ugly Drinks business.

Joe Benn

Joe Benn
Co-Founder & UK GM
Ugly Drinks

Steve Millard

Steve Millard
Head of Ecommerce and Digital
Arla Foods

Session 4

15:10-16:00

Tech-driven growth

We'll hear how leading manufacturers such as Diageo are using developing technologies. From IGD, learn about the latest technologies and how they could impact your business.

Helen Carswell

Helen Carswell
European Brand Manager for Talisker Whisky
Diageo

Will Harvey

Will Harvey
Digital Innovation Manager for GB & Ireland
Diageo

Toby Pickard

Toby Pickard
Head of Insight - Innovation and Futures
IGD

Future-proofing your Amazon strategy

We examine how brands are approaching the challenge of selling on Amazon, whether direct or via third-party sellers, and why some brands are implementing a hybrid Amazon selling strategy to ensure future success.

Kerry Lee

Kerry Lee
Head of Consulting
Pattern

Stuart Heffernan

Stuart Heffernan
Head of eBusiness
Pernod Ricard

Ajay Sharma

Ajay Sharma
Global Ecommerce Capability Leader
Bayer

16:00-16:30

Afternoon networking break

Afternoon
Keynotes

16:30-17:35

Leadership and culture to unlock growth

Matt Close
Global VP for Ice Cream
Unilever

Creating a culture for innovation and growth

Leendert Den Hollander
Vice President & General Manager
Coca-Cola European Partners, Great Britain

Catherine Gillespie
People & Culture Director
Coca-Cola European Partners, Great Britain

Why inclusion and diversity is mission critical

Andrew Higginson
Chairman
Wm Morrison Supermarkets plc

Growing with alliances, partnerships and collaboration

17:35

Close day 1 & drinks reception

DAY 2 - 7 November 2019

Morning
Keynotes

09:00-10:05

Creating growth and value

Ben Miller
Insight Services and Events Director
IGD

Chair’s welcome back

Jason Tarry
CEO UK & ROI,
Tesco

Unlocking growth in the UK grocery market in 2020

Adam Grant
Regional VP
Danone Dairy

Acting together on what matters

Jo Whitfield
Retail Chief Executive
Co-op

Is doing good, good for business?

Session 1

10:20-11:10

Navigating digital commerce with pureplay and bricks-and-mortar retailers

Hear the thoughts of a senior category manager at Sainsbury’s on best practice engagement of core trading. Learn how Kimberly-Clark is managing pureplay and traditional retail. Hear from Ocado on its latest developments and opportunities.

Andrew Greenway

Andrew Greenway
EMEA eCommerce Strategy and Capability Manager
Kimberly-Clark

George Dean

George Dean
Senior Commercial Manager
Ocado Zoom

Sam Burston

Sam Burston
Category Manager Home and Personal Care
Sainsbury’s

11:10-11:35

Networking break

Session 2

11:35-12:25

The perfect online store

We’ll hear from Asda and Mars Petcare on what the perfect online store is, what it looks like, and how to maintain it.

Phil Wilkinson

Phil Wilkinson
Senior Director Grocery eCommerce
ASDA

Emma Seal

Emma Seal
Senior Director of Online Grocery
ASDA

Lucy Hutchinson

Lucy Hutchinson
eBusiness Execution Manager
Mars Petcare UK

Michael Kruszynski

Michael Kruszynski
Senior Manager Commerce Strategy
Salsify

The online exclusive product opportunity

You'll learn from ZX Ventures (part of AB InBev), and Mondelez on how manufacturers are developing products for the ecommerce supply chain and the online shopper.

Vladimir Sushko

Vladimir Sushko
eRetail Director Europe
ZX Ventures

Alister Greenwood

Alister Greenwood
Head of Global E-Commerce Insights
Mondelez International

12:25-13:20

Lunch and networking

Showcase
theatre

A series of interviews on topical themes. This lively platform gives delegates an opportunity to ask questions and interact with fellow attendees.

12:35-12:45

An insight into IGD’s Charitable Initiatives

Haidee Elise
Head of Engagement and Innovation Projects, IGD

12:50–13:00

Ten insights that help to tell compelling stories

Graham McLean
Head of Account Management, IGD

13:05-13:15

6 focus areas to deliver great customer centricity and help you drive growth

Ray Leung
Strategy Solution Manager, IGD

Milos Ryba
Head of Retail Strategic Projects, IGD

Session 3

13:20-14:10

Maximising events and NPD launches online

Learn best practice from Tesco and a leading fresh supplier, Moy Park, on how you can grow your business through events and successful NPD launches.

Rimal Patel

Rimal Patel
Director of Online Operations
Tesco

Tom Bates

Tom Bates
Senior Multichannel Marketing Manager
Moy Park

Opportunities from different digital commerce models

You’ll learn about the rapid delivery opportunity from Deliveroo and the new, more sustainable online fulfilment model offered by Loop.

Laure Cucuron

Laure Cucuron
General Manager
TerraCycle Europe

Lila Benatoff

Lila Benatoff
Director of Global Partnerships
Deliveroo

Session 4

14:25-15:15

Digital Future

We’ll learn how digital commerce is developing in a highly competitive US market, and hear Unilever is changing, to prepare for the future.

Ken McFarland

Ken McFarland
eCommerce & New Digital Business Model Director
Unilever

Stewart Samuel

Stewart Samuel
Program Director, IGD Services Canada
IGD

Harry Walker

Harry Walker
Industry Head
Google

Afternoon
Keynotes

15:30-16:15

Finding new routes for growth

Ella Mills
Founder and Brand Director
Deliciously Ella

Matthew Mills
CEO
Deliciously Ella

Building an FMCG brand, community first

Paul Mills-Hicks
Commercial Director
Sainsbury’s

Closing address:
Creating a UK retail business for the future

16:15-16:20

Closing comments

IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise.

Pricing

MEMBER DISCOUNT

Full IGD
Live Pass
(2 Days)

£995

IGD Live Pass
 
(1 Day)

£625

5 for 4
 
(2 Days)

£796*

Small
Business
(2 Days)

£575***

Small
Business
(1 Day)

£325***

* price per person. Total to pay £3,980

STANDARD

Full IGD
Live Pass
(2 Days)

£1,495

IGD Live Pass
 
(1 Day)

£945

5 for 4
 
(2 Days)

£1,196**

Small
Business
(2 Days)

£575***

Small
Business
(1 Day)

£325***

** price per person. Total to pay £5,980

PRICING

Prices displayed ex-VAT. IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise. All bookings are subject to acceptance of IGD Terms & Conditions. IGD reserves the right to reject any order at its discretion.

CANCELLATION FEES

Cancellations to be confirmed in writing

Over 30 days notice - Full refund
15 - 30 days notice - 50% refund
Less than 15 days notice - No refund/transfers

Please email cancellations to [email protected].

SMALL BUSINESS

*** As part of IGD’s commitment to help small businesses to grow, IGD is offering a small business rate for this event. To qualify for a discounted rate you will need to be a small manufacturing business with a global turnover of less than £10 Million. Please note this is only available to manufacturing businesses. Place your order above and email your annual global turnover to [email protected], or get in touch if you have any questions.