6-7 November, London

Reasons to attend.

Hear about the future of convenience retailing

Learn about the importance of delivering for local catchments

Gain insight into the importance of both brand and own label in convenience

Understand how to create differentiation in convenience retailing

What to expect on the day.

IGD's retail insight expert Guy Ousey discusses our exciting plans for this year's event.

With over 120 experts sharing their insight, IGD Live have crafted a programme dedicated to improving your skills in convenience retailing. Focusing on how you can execute great plans in 2020 the programme combines industry leaders with specialists, all ready to help you improve your performance.

DAY 1 - 6 November 2019

Business
Breakfast

08:30-09:00

Preparing for a digital future: why winning in ecommerce is a marathon not a sprint

The pace of change for consumer packaged goods brands has never been faster. In an ever-evolving marketplace, it’s important to balance traditional retailer relationships with optimising new channels like Amazon in order to drive growth in 2020 and beyond.

Kicking off our Digital Commerce stream, Profitero’s VP Strategy & Insights Andrew Pearl is joined by Scott Doherty, Head of eCommerce at Ferrero. Andrew and Scott discuss the importance of developing the right team structure to support ecommerce growth. Plus, they'll reveal how to define and measure ongoing success through implementing ecommerce performance analytics with clear KPIs.

Andrew Pearl
VP, Strategy & Insight, Profitero

Scott Doherty
Head of eCommerce, Ferrero

Morning
Keynotes

09:30-10:30

The new UK retail landscape

Ben Miller
Insight Services and Events Director
IGD

Learn. Connect. Grow.
Welcome to IGD Live

Julie Bowerman
Chief Global Digital Customer and Consumer Experience Officer
Kellogg's

Creating a digitally led FMCG leader

Patrick Pondaven
Director Consumables
Amazon

Susan Barratt
Chief Executive
IGD

Embracing change

Session 1

10:45-11:35

The convenience channel in 2020

Keeping you up to date on the implications of channel consolidation and evolving shopper trends - Guy introduces you to the programme and Michael will bring you latest insight from IGD. Plus, Sean will share the benefits Costcutter is realising from ranging for local catchments.

We then hear from Andrew Thornton on his initiatives to answer another shopper need – the removal of plastic packaging!

Guy Ousey

Andrew Thornton
Founder
Thornton's Budgens

Guy Ousey

Guy Ousey
Head of Event Content
IGD

Michael Freedman

Michael Freedman
Senior Shopper Insight Manager
IGD

Sean Russell

Sean Russell
Director of Marketing
Costcutter

11:35-12:05

Networking break

Session 2

12:05-12:55

Best practice convenience to deliver for local catchments

Hear how leading UK retailers are delivering great convenience stores nationally, regionally and locally. Understand the implications and benefits of ranges tailored to local shoppers and learn how you can align your plans with this new reality.

Graham Biggart

Graham Biggart
Director of Commercial Operations
Sainsbury’s

Phil Ponsonby

Phil Ponsonby
Chief Executive Officer
Midcounties Co-op

Kevin Hunt

Kevin Hunt
Managing Director
Lawrence Hunt & Co

12:55-14:05

Lunch and networking

Showcase
theatre

A series of interviews on topical themes. This lively platform gives delegates an opportunity to ask questions and interact with fellow attendees.

13:05-13:15

Plant-based bonanza: why the UK’s fastest-growing food trend is here to stay, and how to hit the growth hotspots

Tom Kerr
Head of Category, Alpro UK & Ireland

13:20-13:30

Ten insights that help to tell compelling stories

Graham McLean
Head of Account Management, IGD

13:35–13:45

6 focus areas to deliver great customer centricity and help you drive growth

Ray Leung
Strategy Solution Manager, IGD

Milos Ryba
Head of Retail Strategic Projects, IGD

Session 3

14:05-14:55

Creating differentiation in small stores

A session not to miss – we start with Young Foodies and Waterbomb, new businesses delivering growth in the convenience channel through by challenging the norms.

Chris Green

Chris Green
Co-founder
Young Foodies

Stephanie Campbell

Stephanie Campbell
Managing Director
Waterbomb

Session 4

15:10-16:00

Brands and private label in convenience stores

If you are a branded goods supplier then you won’t want to miss this second instalment of shopper needs, where Michael focuses on shoppers' attitudes to branded products and private label.

And for what this means to suppliers, we can think of no better example where this balance of needs is being played out through the Co-op Nisa partnership; Ayaz and Ben will bring you up to date on the evolving partnership.

Ben Kisby

Ben Kisby
Head of Category Development
Co-Op

Ayaz Alam

Ayaz Alam
Trading Director
Nisa Retail

Michael Freedman

Michael Freedman
Senior Shopper Insight Manager
IGD

16:00-16:30

Afternoon networking break

Afternoon
Keynotes

16:30-17:35

Leadership and culture to unlock growth

Matt Close
Global VP for Ice Cream
Unilever

Creating a culture for innovation and growth

Leendert Den Hollander
Vice President & General Manager
Coca-Cola European Partners, Great Britain

Catherine Gillespie
People & Culture Director
Coca-Cola European Partners, Great Britain

Why inclusion and diversity is mission critical

Andrew Higginson
Chairman
Wm Morrison Supermarkets plc

Growing with alliances, partnerships and collaboration

17:35

Close day 1 & drinks reception

DAY 2 - 7 November 2019

Morning
Keynotes

09:00-10:05

Creating growth and value

Ben Miller
Insight Services and Events Director
IGD

Chair’s welcome back

Jason Tarry
CEO UK & ROI,
Tesco

Unlocking growth in the UK grocery market in 2020

Adam Grant
Regional VP
Danone Dairy

Acting together on what matters

Jo Whitfield
Retail Chief Executive
Co-op

Is doing good, good for business?

Session 1

10:20-11:10

Opportunities in forecourts

With around 8,500 forecourts in the UK, many of which have changed ownership in recent years, we have asked two industry experts to share their insight on how you can maximise the opportunities.

Michael will share his comprehensive knowledge on the fuel sector giving you the inside track on the dealership operations now dominating the sector in the UK.

Following Michael, we will hear from Budgens' Mike Baker on what Booker Retail Partners needs from suppliers to maximise its recent gains in this vibrant retail environment.

Mark Rogers

Michael O'Loughlin
Industry Expert

Mike Baker

Mike Baker
Brand Director
Booker Retail Partners

11:10-11:35

Networking break

Session 2

11:35-12:25

Digital meets retail

Digital in convenience – this session focuses on innovations that are actually in the market!

Tomasz from Zabka will reveal what is happening in its stores today.

Steve will show how AiFi is enabling retailers to expand their reach through staff-less and cashless stores.

And finally we will hear from Will Broome, founder of Ubamarket on their latest developments to an app The Grocer describes as “The world’s most sophisticated retail app.”

Tomasz Blicharski

Tomasz Blicharski
Chief Financial and Development Officer
Żabka Polska

Steve Gu

Steve Gu
CEO and Co-founder
AiFi

Will Broome

Will Broome
Founder & CEO
Ubamarket

12:25-13:20

Lunch and networking

Showcase
theatre

A series of interviews on topical themes. This lively platform gives delegates an opportunity to ask questions and interact with fellow attendees.

12:35-12:45

An insight into IGD’s Charitable Initiatives

Haidee Elise
Head of Engagement and Innovation Projects, IGD

12:50–13:00

Ten insights that help to tell compelling stories

Graham McLean
Head of Account Management, IGD

13:05-13:15

6 focus areas to deliver great customer centricity and help you drive growth

Ray Leung
Strategy Solution Manager, IGD

Milos Ryba
Head of Retail Strategic Projects, IGD

Session 3

13:20-14:10

Fuelling the retail revolution

New engagement app *shopt has transformed the way that brands communicate with the convenience channel. In this session Andy Buck and Matt Gouldsmith share the story of how *shopt and LRS have partnered to deliver amazing results, and give a glimpse of how we engage and communicate with our retailers in the future.

In response Martin and Jackie will share their view of the vibrancy of the independent sector and the benefits of investing in it. Plus, we're delighted to welcome newly-appointed SPAR MD Louise Hoste, who will be speaking alongside Jackie.

Andy Buck

Andy Buck
Commercial Director
CPM UK & *shopt

Matthew Gouldsmith

Matthew Gouldsmith
Head of Wholesale Channel
Lucozade Ribena Suntory

Louise Hoste

Louise Hoste
Managing Director
SPAR UK

Jackie Mackenzie

Jackie Mackenzie
Chief Information Officer
SPAR UK

Martin Swadling

Martin Swadling
Brand Director
Booker Retail Partners

Session 4

14:25-15:15

Physical Future

There is much to learn from the Convenience Channel in Asia – Charles will bring us IGD’s latest insight on the Asian Convenience market as well as great examples of retail execution and use of digital in retail from across the region.

James then brings us back to the UK for his perspective on the vibrancy and future of UK convenience as well as the challenges retailers face.

James will then lead an interactive Q&A.

Charles Chan

Charles Chan
Senior Retail Analyst
IGD

James Lowman

James Lowman
Chief Executive
ACS

Debbie Robinson

Debbie Robinson
Chief Executive
Central England Co-op

Jason Kerr

Jason Kerr
Co-Founder
Fuel10K

Afternoon
Keynotes

15:30-16:15

Finding new routes for growth

Ella Mills
Founder and Brand Director
Deliciously Ella

Matthew Mills
CEO
Deliciously Ella

Building an FMCG brand, community first

Paul Mills-Hicks
Commercial Director
Sainsbury’s

Closing address:
Creating a UK retail business for the future

16:15-16:20

Closing comments

IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise.

Pricing

MEMBER DISCOUNT

Full IGD
Live Pass
(2 Days)

£995

IGD Live Pass
 
(1 Day)

£625

5 for 4
 
(2 Days)

£796*

Small
Business
(2 Days)

£575***

Small
Business
(1 Day)

£325***

* price per person. Total to pay £3,980

STANDARD

Full IGD
Live Pass
(2 Days)

£1,495

IGD Live Pass
 
(1 Day)

£945

5 for 4
 
(2 Days)

£1,196**

Small
Business
(2 Days)

£575***

Small
Business
(1 Day)

£325***

** price per person. Total to pay £5,980

PRICING

Prices displayed ex-VAT. IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise. All bookings are subject to acceptance of IGD Terms & Conditions. IGD reserves the right to reject any order at its discretion.

CANCELLATION FEES

Cancellations to be confirmed in writing

Over 30 days notice - Full refund
15 - 30 days notice - 50% refund
Less than 15 days notice - No refund/transfers

Please email cancellations to [email protected].

SMALL BUSINESS

*** As part of IGD’s commitment to help small businesses to grow, IGD is offering a small business rate for this event. To qualify for a discounted rate you will need to be a small manufacturing business with a global turnover of less than £10 Million. Please note this is only available to manufacturing businesses. Place your order above and email your annual global turnover to [email protected], or get in touch if you have any questions.