Customised solutions: training
Training designed for you, delivered by industry experts
Our customised learning programmes are designed to help you identify and address the challenges affecting your business. Designed with you, for you, and delivered by industry experts.
Delivery and training methods are flexible to suit your needs, budget and business culture, and we recommend a blended approach to maximise impact.
We have a global reach and can deliver locally or virtually in a variety of ways, including classroom-based workshops with live webinars, interactive online learning, experiential training, coaching and mentoring.
Our five-step process
These simple steps put you and your needs at the heart of our customised learning programme development. We:
- Assess your capability
To see where you need to improve
- Define and design
What will work best for your business
Using a format and timeframe that suits you
To help you create a long term learning culture
The effectiveness of the programme
Coaching for success
The business challenge
Our client, a major retailer, needed to support employees through a period of major business change and drive improved performance.
First, we worked with senior management to define what good performance looked like. Then we trained line managers in how to coach employees to deliver those results. A coaching skills workshop was followed up with webinars and one-to-one sessions. We also developed a ‘train the trainer’ package, so they could cascade coaching skills throughout the organisation.
- Survey results showed employees were much more engaged
- Financial results showed coached teams performed better