Customised retail research projects

Our approach

Every customised project is different; we'll talk to you about the specific needs of your business, and design the project to answer them. Our retail experts have a lot of experience delivering a range of projects such as:

  • Customer and channel strategies
  • Category and store of the future
  • Retail innovation and best practice

The style of delivery is flexed to your needs including face-to-face briefings, detailed research decks, facilitated workshops or more immersive experiences such as retail safaris.

In addition to their knowledge and skills, our analysts harness the insight on our subscription services which underpins the delivery of your project. This includes the latest retail performance data and forecasts, store visits, innovations and trends. So it's worth knowing more about the research behind Retail Analysis.

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Meet the team

Ben Miller

Ben Miller

Global Insight Director


James Walton

James Walton

Chief Economist



Guy Ousey

Guy Ousey

Head of Retail Insight


Nick Miles

Nick Miles

Head of Asia-Pacific, International Research
Miloš Ryba

Miloš Ryba

Head of CEE and Discount, International Research
Jon Wright

Jon Wright

Europe, Middle East and Africa Region Manager

Stewart Samuel

Stewart Samuel

Program Director IGD Services Canada

Shirley Zhu

Shirley Zhu

Programme Director, International Research
Gavin Rothwell

Gavin Rothwell

Senior Retail Insight Manager


Simon Mayhew

Simon Mayhew

Online Retail Shopper Insight Manager

Toby Pickard

Toby Pickard

Senior Innovations and Trends Analyst

Harriet Cohen

Harriet Cohen

Senior Retail Analyst, International Research
 Keshia Walvin

Keshia Walvin

Senior Retail Analyst, International Research
Patrick Mitchell-Fox

Patrick Mitchell-Fox

Senior Business Analyst
 
Patrick Mitchell-Fox

Simon Wainwright

Head of Retail Insight