IGD engages with industry in midst of Coronavirus (COVID-19) to ensure supplies reach society's most vulnerable

Date : 24 March 2020

Research and training charity, IGD, has been bringing the food and grocery industry together in the wake of Coronavirus (COVID-19), engaging with retailers, manufacturers, government, trade associations and other key stakeholders, to help ensure food is able to flow through the supply chain and reach those people most in need.

Susan Barratt, CEO of IGD, said: “We all understand that this is an incredibly worrying time for the British public, with events around Coronavirus (COVID-19) unfolding rapidly. Our number one priority, at IGD and as a whole industry, is to keep feeding the nation, ensuring that everyone – including the most vulnerable members of our community – has access to the food and goods they need at this very challenging time.”

Susan continued: “Last week, we asked our industry to come together to help support society’s most vulnerable people at this difficult time; we had a tremendous response and it was amazing to see our industry work at speed to develop a plan. Foodservice companies are now working on an offer with Defra to manage the sourcing and distribution of food parcels to the doorsteps of society’s most vulnerable people*. The logistics of this are still being fine-tuned as everyone involved works as quickly as possible to deliver this solution. Further details will be made available in due course.

“But there are many more vulnerable people out there who also need access to food and essential supplies. We’ve also been asked by Defra to help convene the right people to make sure that as an industry, we ensure the foodbanks have what they need and next we will be asking for our industry’s support with that.”

IGD is also supporting the food and consumer goods industry at this challenging time with newly developed Coronavirus (COVID-19)-related information and resources:

  • IGD’s online services team is gathering insight on how the global consumer goods industry is responding to the challenge, to help share learnings from around the world. This is available via IGD’s online platforms, Retail Analysis, ShopperVista and Supply Chain Analysis. IGD’s Solutions team has also turned its attention to supporting companies to help them deal with Coronavirus (COVID-19)
  • The team has developed a dedicated Coronavirus (COVID-19) webpage on igd.com to share latest relevant guidance from government and other useful links for the wider IGD community

Susan added: “Coronavirus (COVID-19) is expected to continue impacting us all for many months, making collaboration over the coming weeks absolutely crucial. We will continue to bring industry and government together, doing everything in our power to support the right decisions being taken at the right time, to ensure that the food and consumer goods industry continues to provide for the British public.”


For media enquiries please contact:
IGD on [email protected] or +44 (0)1923 851 986
McKenna Townsend on [email protected] or +44 (0) 1425 472330

Notes to editors:

*Vulnerable people are those identified by government and the NHS who are being asked to remain at home for 12 weeks, and those who are usually reliant on foodbanks

  1. IGD is a research and training charity which sits at the heart of the food and grocery industry. It has a trading subsidiary that provides commercial services. The profits from these commercial services fund the charity.
  2. Follow IGD’s communications team on Twitter for all the latest retail insights: @Comms_IGD
  3. All content is owned by IGD. If you use or refer to any content in this press release, please credit IGD