08:30 – 09:30
Registration and welcome refreshments
09:30 – 09:45
Welcome and opening remarks
IGD's Marketing and Communication Director Sarah Baldock will welcome you and introduce our host for the day. Emma Simpson is award-winning journalist and broadcaster who will bring her unique view of the retail sector to life across the programme and various panel sessions.
Sarah Baldock
Marketing and Communications Director, IGD
Emma Simpson
BBC Business Correspondent
09:45 – 10:45
Session one: Today’s shopper
James Walton, shares his outlook and perspective on what 2023 has in store for our industry.
Following James, Shopper Insight Manager Dan Gillett explores how those macro-economic challenges are influencing shoppers – their purchase decisions, lifestyles, and outlooks – and what that could mean for the industry in the year ahead.
Head of CPG for Circana, Steph Cullen will bring to life a vision of hope for the audience. She will focus on the evolution of insights, how technology is transforming our understanding of the shopper and the market and offer examples of the sorts of robust, evidence based decisions that can now be made as a result. The underlying message being that yes it’s challenging in the market place but answers are out there.
Procter & Gamble’s Vice President of Sales for Northern Europe, Ian Morley, shares how P&G is working to ensure it is fit for the future as it looks beyond the current domestic and global challenges.
Ian Morley
Vice President Sales – Northern Europe,
Procter & Gamble
Steph Cullen
Head of CPG, Circana
James Walton,
Chief Economist, IGD
Dan Gillett
Insight Manager, IGD
10:45 – 11:15
Morning networking break and refreshments
11:15 – 12:05
Session two: Insight to execution
Lucy Whittaker, Head of Commercial Solutions, IGD, will bring you the results of IGD’s global benchmarking survey. With so much change and disruption in recent years, it is more important than ever to know what defines the great from the good businesses in our industry. What are the barriers to working collaboratively with your retail partners? How do best in class teams work cross functionally internally to ensure they perform for their customers and are future-fit?
How can you give yourself the best chance of having a conversation with your shoppers? IGD Solutions Capability Lead, Simon Attfield, explores how you can overcome the challenges of talking with shoppers, sharing his top tips on making the most of your communication in-store.
Debbie Robinson, CEO at Central England Co-op and Will Broome, Founder and CEO, Ubamarket® close this session with a look at how the retailer is empowering its digitally enabled shoppers by activating promotions in shopping lists and at the point of consideration.
Stuart Sankey, Head of Shopmium will help you ‘think differently’ about marketing along the path to purchase, using real brand case studies, he’ll show how some brands are marketing to already win with shoppers.
Debbie Robinson
CEO, Central England Co-op
Will Broome
Founder and CEO, Ubamarket®
Stuart Sankey
Head of UK and Europe, Shopmium
Lucy Whittaker
Head of Category and Customer
Development Solutions, IGD
Simon Attfield
Solutions Capability Lead, IGD
Vanessa Henry
Head of Shopper Solutions, IGD
12:05 – 12:30
Panel discussion: Put your questions to the following presenters
Kris Comerford
Chief Commercial Officer – Food, Asda
Debbie Robinson
CEO, Central Co-op
Ian Morley
Vice President Sales – Northern Europe,
Procter & Gamble
Will Broome
Founder and CEO, Ubamarket®
Stuart Sankey
Head of UK and Europe, Shopmium
Susan Barratt
CEO, IGD
12:30 – 13:30
Lunch and networking
13:30– 14:15
Welcome back
Nick Downing
Commercial and Insight Director, IGD
Emma Simpson,
BBC Business Correspondent
Session three: Innovation driving value
As omnichannel becomes increasingly embedded in retailer strategies, Director of Retail Futures Stewart Samuel shares IGD’s Store of the Future model, the world class stores that are bringing the trend to life for shoppers and how suppliers can add value.
Simon Miles, Coca Cola’s Vice President Global Omnichannel follows by sharing his perspective on how brands can successfully evolve with shoppers.
James Hurrell, Managing Director – Grocery & Consumer, at Wincanton closes the session on why the nation’s principal retailers are focussing on supply chain resilience to navigate uncertainty, and what critical enablers should be considered in order to future-proof your supply chain.
Simon Miles
Global Vice President Omnichannel,
The Coca-Cola Company
James Hurrell
Managing Director - Grocery & Consumer,
Wincanton
Stewart Samuel
Director of Retail Futures, IGD
14:15 – 14:45
Afternoon networking break and refreshments
14:45 – 15:20
Session four: The big topic of tomorrow (and today) – Health
The last session of the day focuses on a return to the shopper, with new research and thinking presented by IGD’s Global Insight Leader Laura Jacobson. At a time when households continue to feel financial pressure, Laura explores the relationship between two core shopper priorities: value and health.
Group CEO of Samworth Brothers, Hugo Mahoney shares its journey of adapting to meet this very conundrum head-on and meet shoppers’ changing demands.
Following this, Bethan Brown, Samworth Brothers’ Group Development Director, joins Eve Crump, Category, Commercial and Supply Chain Solutions Manager at IGD for a further discussion on this topic.
Hugo Mahoney
Group CEO, Samworth Brothers
Bethan Brown
Group Development Director, Samworth Brothers
Laura Jacobson,
Director of Retail Futures, IGD
Eve Crump
Category, Commercial and
Supply Chain Solutions Manager, IGD
15:20 – 15:45
Panel discussion: A further opportunity to put your questions to the following presenters
Hugo Mahoney
Group CEO, Samworth Brothers
Jason Tarry
UK & ROI Chief Executive Officer, Tesco
Steph Cullen
Head of CPG, Circana
James Hurrell
Managing Director - Grocery & Consumer,
Wincanton
Simon Miles
Global Vice President Omnichannel, The Coca-Cola Company
15:45 – 16:00
Preparing for tomorrow’s challenges today
Jason Tarry, Tesco CEO UK & Ireland and IGD President closes by sharing his view on how we as an industry can continue to deliver for our shoppers in the months and years ahead.
Jason Tarry
UK & ROI Chief Executive Officer, Tesco
16:00 – 17:30
Drinks reception
17:30
Event close