About this Guide
Working with representatives from leading retailers, manufacturers, wholesalers and third parties, the ECR UK Product & Packaging Waste workgroup has created this online resource to:
- provide a practical support guide
- challenge some of the traditional ways of looking at waste
- demonstrate some of the many ways that waste can be reduced
- help companies minimise their waste and better manage any waste that is unavoidable
This guide focuses on supply chain waste reduction from factory in-gate to till. The guide doesn’t address harvest or household waste reduction. The guide focuses on product – mainly food – waste because good content is available on-line about the recent great work to light-weight packaging.
The aims of the ECR UK Product and Packaging Waste Workgroup in preparing material for this guide are to:
- Provide a one-stop-shop making it easier for businesses to access information to help them reduce supply chain waste, and
- Encourage companies to collaborate with trade partners to reduce waste. Only by businesses working together can overall supply chain waste be reduced; avoiding waste just being shifted along the chain.
New for 2013
The “Internal Responsibility Matrices” Section 3 of the guide is new this year. They are a framework of responsibilities and key performance indicators by role type guiding any supplier, wholesaler, retailer or food service firm to prevent supply chain waste within their business. They will help you:
- Ensure that internal functions are aligned and focused on preventing supply chain waste
- Deploy and sustain a coordinated approach to preventing supply chain waste within our own organisations
The Responsibility Matrices are focused on approach – not on specific solutions, a start point for action – not exhaustive checklists, and not direct education tools but a platform for these.
Also new this year is the free partnering service WastePreventConnect

Improvements
The workgroup will continue to improve this output. New material will be highlighted here to help you identify improvements when you next return to the site.
The workgroup needs your help to continue to improve this site. This includes:
- General feedback and suggestions, including gaps
- Case studies (Download our case study template here.)
- Suggestions for Frequently Asked Questions
- Charity, clearing house and service provider, information
Get in touch! If you have any suggestions, would like to contribute a case study or feel that there are areas not covered in this guide that you'd like to see explored, please email ecr@igd.com.
Acknowledgements
IGD and ECR UK would like to thank members of the ECR UK Product and Packaging Waste Workgroup and its Internal Responsibility Alignment and Trading Partner Collaboration Subgroups for their support and contribution in developing this guide.
Product and Packaging Waste Workgroup Co-Chairs:
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Simon Bailey Customer Service Director, Unilever
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Gavin Chappell Supply Chain Director, Asda
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Internal Responsibility, Alignment and Delivery Subgroup Co-Chairs

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Peter Mileham Head of Demand, Brakes
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Paul Nutten UK Petcare Portfolio Manager - Logistics, Mars
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Preventing Waste with Trading Partners Subgroup Co-Chairs
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Nick Jelly Programme Manager - Store Ordering, Tesco |
Jamie Seal Customer Service Manager, Nestlé
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Group Members: