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Reports

Supplier Service Levels
From
£495
IGD’s guide to improving your supply chain performance
Request a free sample extract here


On-shelf availability is a key focus for our industry, but this is heavily dependant upon what’s happening further up the chain. This report builds on IGD’s credentials of being an expert on product availability and explores how suppliers are managing their service levels into retailers’ distribution sites.
 

Taken from IGD’s new online guide to the FMCG supply chains, Supply Chain Analysis, this research will provide you with the tools and a framework to get the best service out of your operation. Retailer strategies will highlight their approaches and supplier case studies will identify the response towards meeting customers’ needs, both here in the UK and internationally.



Why do you need this report?

 
Supplier Service Levels will help you to:
 

1. Understand all about service levels and how suppliers are being measured and managed
2. Learn about the key factors which are driving improvements across the industry
3. Find out what the key benefits are of delivering high service levels
4.See what activities suppliers are undertaking to maximise service to their customers
5. Gain insight into the factors which could impact on service levels in the future

 

Summary of contents


Supplier Service Levels - Background

       •  Introduction
       •  Why is the measurement of service levels important for suppliers?
       •  Why is the measurement of service levels important for retailers?
       • 
Definitions

Drivers of Change

       •  The competitive environment
       •  Benchmarking
       • 
Cost focus & supply chain efficiencies

Benefits & Concerns

       •  Improved product availability
       •  Drives retailer and supplier collaboration
       •  Reduced complexity
       •  Lack of communication
       •  Different measures in place across different retailers
       •  Distribution centre issues

Best Practice

       •  Agree a common measure
       •  Effective use of retailers’ extranets
       • 
Build relationships and communication channels
       • 
Target individuals across the business
       •  Improve forecasting

Future

       •  The environment
       •  The move to local sourcing
       •  Network congestion
       •  Co-packing: adding complexity
       •  The impact of weather on food supply
       •  Stockless environments

Business Imperatives

       •  Action Points


 


About this research


This research has been taken from Supply Chain Analysis, IGD’s new online guide to the FMCG supply chain. It is available as a single-user PDF or as part of a subscription to the full Supply Chain Analysis services. Other research available through the service includes:

 

Visit IGD's new Supply Chain Analysis site here



Request free sample extract


To receive a free PDF containing a sample extract from this report, complete the form here

 

 

Available Formats


The report is available in PDF format on a CD and is despatched in two to three working days.

 


 
Click here to purchase this report


 

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Pricing Information

IGD Members

Non-Members

Academic Institutions

GBP

£495

£695

£N/A

EUR

€745

€1045

€N/A

Additional price Information: All reports are subject to VAT at 17.5%. CDs will be delivered by post in two to three working days from date of ordering. This report is promoted by IGD as agent for IGD Services Ltd. Cheques should be made payable to IGD Services Ltd.

For more information on this item, please contact us

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