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Time and again our customers come back to us for in-house training. Every business is different, with different requirements, different objectives, different ways of working – and we treat each customer accordingly.
We’ll work closely with you to create unique solutions that deliver demonstrable changes in behaviour, processes and, crucially, performance. By continuously investigating the real-world application of best-practice globally we make sure that the courses we put together for you have the perfect blend of practical tools, templates and case studies from leading and emerging retailers and manufacturers.
We’re obsessed with customer service, ensuring that at every stage of the process, from scoping to aftercare, we listen, challenge, scrutinise and exceed your expectations. That’s why we have become the preferred partner for hundreds of food and grocery businesses all over the world. And it’s why they come back to us year after year.
Whether you are looking for a one-off workshop just for your team, or need a comprehensive, long-term international training programme in dozens of locations around the world, the IGD Academy will deliver on brief and on budget.
Click on the titles to view PDF case studies of how we helped some recent clients.
Sustainability strategies of food and grocery retailers
An international trade and commerce organisation needed to understand how the sustainability strategies of UK food and grocery retailers will affect their member companies.
In-store excellence workshops
As part of a customer engagement strategy, a global FMCG supplier wanted its cross functional teams to deepen their understanding of their retailer customer and how their products are managed in store.
Retail management training
A global packaging supplier wanted its commercial teams to understand retailer priorities and develop their retail engagement capability.
Category and commercial training for retailer trading teams
A European retailer wanted to deliver a consistent best practice approach to buying and retailing across the group to drive incremental value for itself, its retail partners, shoppers & suppliers.
Segmenting retail customers
An international branded manufacturer was looking to develop its customer engagement strategy and identify which of their retail customers could become strategic partners.
Improving weekend on-shelf availability in Sweden
Leading retailers and suppliers in Sweden are step-changing their performance by exploiting IGD Performance Improvement Programmes, created by IGD and delivered 15 times in Europe and the US.
To find out more about our range of in-house training options, visit our customised services section.
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