CONFERENCE BEGINS

08.00

Registration & Refreshments

Registration will continue until 09.35 for delegates not attending the breakfast briefing.

Optional Breakfast Briefing

08.30

Operations Development

Operations Development works closely with its retail colleagues and suppliers to explore improvements to ways of working, today and for the future. Simon will brief suppliers on recent changes to processes in both the supply chain and stores operations, as well as looking ahead.

Session 1: Growing your business with Tesco

09.35

Welcome & Introduction

Steve will open the session and outline the themes of the day.

09.40

Market Overview and Economic Outlook

James will provide an update on the UK economy and IGD’s perspectives on what the future holds and the implications for both Tesco and its supply base.

10.00

Opening Address: Tesco’s Strategy for Growth

Richard will open the event by setting out his vision for Tesco’s strategy and what this means for suppliers and their relationship with Tesco. With operations in 13 markets and involvement across a range of food, non-food and financial services activities, this session will consider how Tesco is evolving and adapting in the current market, its outlook ahead, and how suppliers can help on this journey.

10.25

The Tesco Shopper – What Really Matters to Them, Today and Tomorrow

Tesco’s ability to understand and to follow its shoppers has been pivotal to its success over recent years. Mike will review how shoppers’ behaviours and habits are changing and what this means for Tesco and its suppliers.

10.50

Refreshment Break

Session 2: The Commercial and Marketing Agenda

11.30

Marketing and the Power of Loyalty

With the power of insight generated from over 16 million weekly baskets, Clubcard remains the world’s most powerful customer database. Carolyn will discuss the Power of Loyalty and how Tesco’s marketing strategy is evolving around this. This session will explore how Tesco uses this information, invests in loyalty and how suppliers can optimise it to drive their business with Tesco.

11.55

Promotions – Friend or Foe?

Andrew will review the impact and effect that promotional activity is having on the Customer. Within this session Andrew will review the learnings of how promotions influence customers and the long term impact they can have on a category. He will also look to the future and describe where Tesco is going with its promotional strategy and the benefits it will deliver to its Customers.

12.20

The Quality Agenda

Colin will outline how Tesco’s commitment to Quality is evolving and where priorities should lie. He will discuss range, innovation, New Product Development and code life and what this means for suppliers.

12.45

Networking Lunch

Delegates will be able to network with Tesco Directors and senior buyers over lunch. Clear meeting points will be set up for the following specific categories:
 

Session 3: Understanding Tesco Better

14.10

The Role of the Format - from Express to Extra

The Tesco business continues to adapt and evolve in response to the changing needs and expectations of its customers, and the Tesco Multi-Format model is changing with them. Roger will outline the scale, structures, ranging opportunities and ways of working with the differing format models.

14.35

International Tesco

Noel will update delegates on the scale and impact of Tesco internationally, highlighting the key opportunities for suppliers to trade globally.

15.00

Sustainability and the Customer

Sustainability remains a core part of the Tesco agenda, not least its aim to become a zero-carbon business by 2050. Community and Government Director David North will set out the changes Tesco has put in place and its challenging ambitions for the future.

15.25

Supplier Values Awards

15.50

The Vision Ahead

Summarising the key themes of the day and the key takeaways for suppliers.

16.00

Conference Close