The volatile trading environment makes it all the more important to find innovative solutions that improve service levels, deliver in-store excellence and drive accurate promotional forecasting. This unique conference brings together leading retailers and suppliers to showcase the actions they have taken and the resulting business benefits.
Scrutinising each element of the FMCG supply chain, this one-day conference will detail how trading partners are responding, and the roles different businesses can play to exploit all opportunities to grow volume and value in the year ahead.
Learn how businesses are coping with the credit crunch, volatile commodity and fuel prices, erratic trading conditions, increased promotional stunting and the relentless drive to broaden the application of stockless, lean and agile supply chains
Get incredible value: in just one day, you’ll glean unrivalled insight and analysis to help you work smarter, maintain on-shelf availability and increase your share of shoppers' spend
Learn how award winning businesses are harmonising and vertically integrating processes to exploit opportunities to further improve demand planning and increase availability
Shape the debate by participating in new breakout sessions for 2009, led by IGD experts and specialist companies
Capitalise on networking opportunities to make new contacts and build business relationships
CONFERENCE BEGINS
08.15
Registration and Refreshments
Registration will continue until 9.30 for delegates not attending the optional seminars.
OPTIONAL BREAKFAST BRIEFING
08.45
Tips to Cut Costs & Collaborate
Join IGD’s Supply Chain experts for breakfast to hear valuable insight into the latest issues impacting your business and learn how utilising IGD’s Supply Chain Analysis can cut costs in your supply chain.
09.30
Chairman's Welcome & Introduction
David will open the event and outline the themes of the day.
David Gordon, Director of Industry Development, IGD
SESSION ONE: ALIGNING SUPPLY TO DEMAND
09.40
ECR UK Availability Programme: The Industry Benchmark
Now in its fifth year, ECR UK’s Availability Survey continues to provide the industry benchmark of on-shelf availability. Workgroup Co-chairs Tony and Lisa will reveal the latest progress in driving the integrity and credibility of the survey and increasing survey awareness. They will share examples of how it is being used by leading companies in the industry to drive performance and reveal the group’s plans for 2009.
Tony Mitchell, Supply Chain Director, Tesco
Lisa Dowding, Logistics Director, Procter & Gamble
10.05
Managing Demand from the Shelf for Convenience
Food retail at the Co-op is gearing up to improve responsiveness to demand from across their 3,300 convenience stores, spread from the Shetland to the Channel Isles and Northern Ireland to East Anglia. Trevor will share the latest news in the roll-out of their new in-store systems feeding into their sales-based supply chain fulfilment systems. Lessons learnt from their highly developed co-managed inventory arrangements will also be revealed.
Trevor Ashworth, Director of Supply Chain & Logistics, The Cooperative Group
10.30
Synchronising Supply with Demand
As a vertically integrated supply chain, Boots UK and Boots Contract Manufacturing ensure maximum availability, low inventory and low costs by continuing to adapt and synchronise their joint supply chain. Having recently been awarded Procter & Gamble’s prestigious Best Contract Manufacturer Award, Adrian will reveal what makes an effective manufacturer, while Gavin will provide a retailer perspective on how Boots UK has developed a new innovative Supply Chain Improvement Programme with its suppliers.
Gavin Chappell, Supply Chain Director, Boots
Adrian Potter, Managing Director, Boots Contract Manufacturing
10.55
Refreshment & Networking Break
SESSION TWO: PUSHING BACK THE BOUNDARIES
11.25
Differentiation and Continuous Improvement with Trade Partners
Nestlé has recently made significant investment in its customer facing supply chain structure and processes. Patrick will reveal the benefits in customer service, working capital and relationships, and details of the changes Nestlé has made including specific customer Supply Chain Heads, VMI/implants and visual data analysis, reporting and presentation. Patrick will also focus on how Nestlé are achieving continuous improvement; with customers and across functions and Divisions.
Patrick Hartless, Supply Chain Head, Food and Beverage Division, Nestlé UK
11.45
Innovation in Replenishment Solutions to Improve On-Shelf Availability
Liz will share on-shelf availability impact data, the latest details of self-replenishing retail ready packaging designs, and the great progress being made addressing challenges in the frozen category. Video footage will show examples across several categories of easy to replenish designs that take less than five seconds to open and put on shelf. Liz will also reveal the Tesco replenishment solutions development plan for 2009/2010.
Liz Hulbert, Head of Replenishment Solutions, Tesco
12.05
A Step Change in Customer Collaboration
With the increasing volatility of the current trading environment, effective customer relationships are key. CCE are leaders in this area, having pioneered successful customer relationships across very different trading channels. Catherine will share details of the customised approaches they have taken and the mutual benefits achieved.
Panel Discussion: Morning Speakers and Invited Guests
12.45
Lunch & Networking Break
PARALLEL BREAKOUT SESSIONS
Three sessions will focus on the key tools that can help you plan demand and manage availability along the supply chain. These sessions will be repeated so you can choose which two of the sessions you want to take advantage of.
13.45 & 14.30
Using packaging to fully exploit available sales space
Packaging can be used as a crucial tool for improving availability, range and promotional success. Whether products are supplied in transit cases, retail ready packaging for the shelf, merchandising units or free standing displays, matching packaging to the needs of the supply chain and the consumer increases sales, reduces costs and generates more profit. DS Smith Packaging will host this session focusing on the tools and techniques that will help you achieve these important objectives.
13.45 & 14.30
Fundamental Issues when performing business forecasting and how to overcome them
Forecasting is a difficult and thankless endeavour. When accuracy is not quite where everyone wants it to be, we react by making significant new investments in technology, process and people. Unfortunately, investment in the forecasting function is no guarantee of better forecasts. There are often fundamental issues that affect an organization’s ability to forecast accurately. Until those issues are recognized and addressed, further investment in the function may be wasted.
This presentation identifies several fundamental issues that should be of concern to organizations creating a new forecasting function and to those struggling to improve the one they already have.
13.45 & 14.30
Maximise your demand and supply data to improve availability
With manufacturers and retailers all striving to reduce out of stocks, one of the key challenges they face is how to unlock the real value from the vast array of data sources they have access to.
This session will examine how best to leverage latest technologies - and combine them with IRI’s expertise - to bring together large volume and complex data sets (such as daily EPOS, supply chain and internal data) to transform the way that companies focus on out of stock and inventory management issues and, at the same time, enable them to prioritise key actions for their business. IRI has implemented this approach for several clients and it has resulted in a 2% - 3% reduction in out of stocks which has provided significant value in these tough economic conditions.
15.15
Refreshment & Networking Break
SESSION THREE: FIT FOR FUTURE
15.35
Sainsbury's Approach to Demand Planning & On-Shelf Availability
Sainsbury’s has invested in its supply chain and worked with its supplier base to improve on-shelf availability. Stephen and Lee will outline details of the key initiatives and how Sainsbury’s has used simple approaches to manage service from the shelf back along the supply chain and identify how suppliers can work with Sainsbury’s to create a winning formula for success.
Stephen Hayward, Senior Supply Manager, Sainsbury's
Lee Robertshaw, Simple Stores Programme Manager, Sainsbury's
16.00
What a Good Job Looks Like with Asda
Replenishment and promotions management systems will radically change at Asda over the next two years. Matt will demonstrate the much greater visibility of actual and forecast demand and orders this provides suppliers; from store level back along the supply chain. Other highlights will be details of the new tool helping Asda buyers choose the best achievable promotion, Asda’s new process for landing range changes with minimum store disruption, as well as a renewed focus on delivering the basics on a day to day basis with suppliers.
Matt Wood, Head of General Merchandise Supply, Asda
16.25
Chairman's Close
16.30
Drinks & Networking Reception
17.30
Finish
A great way to hear first-hand what the industry is up to, to nurture professional networks and to create benchmarks with suppliers, customers and solution providers.
The whole event was superbly co-ordinated from start to finish.
There is always something practical you can take back to the office and put into practice.
A good opportunity to focus interested and influential parties on key issues around the supply chain. Excellent venue providing good facilities and encouraging positive networking.
DS Smith Packaging is the UK’s leading producer of corrugated packaging. The company’s comprehensive portfolio includes transit cases, large volumes of RRP and branded packs and a wide range of POP. They also offer digital printing of POS materials enabling rapid response to customers’ promotional needs. DS Smith Packaging’s PackRight business tools help users improve profit and environmental performance through packaging. Visit www.dssmith-packaging.com
Information Resources Inc (IRI) is the leading global provider of consumer, shopper and market insights for the consumer packaged goods, retail and healthcare industries. Only IRI offers the unique combination of integrated market and shopper information, automated analytics and predictive insights, innovative technology, and domain expertise. Visit http://www.infores.co.uk
SAS solutions for retail turn data about customers, merchandise and operations into knowledge that enables retailers to address specific issues such as retaining the most profitable customers, improving forecasting to increase product availability and reduce wastage costs, optimising pricing and improving promotion planning. SAS, the leader in business analytics software and services, empowers retailers to make more informed decisions, gain a competitive advantage, strengthen customer and vendor loyalty, and improve profitability. Visit www.sas.com
Terra Technology is the leading provider of demand sensing and inventory optimization software for consumer goods companies. Terra's solutions incorporate demand signals from throughout the supply chain including retailer data, reducing forecast error by up to 50 percent and inventory up to 20 percent. More accurate forecasts and inventory targets improve customer service, lower inventory, decrease unplanned changeovers and reduce costs. Terra's customers include Campbell Soup, Procter & Gamble and Ventura Foods. For more information, please visit www.terratechnology.com or call +34 916 600 580 Madrid, Spain
Venue Details
The QEII Conference Centre Broad Sanctuary Westminster London SW1P 3EE
Cancellations and name changes to be confirmed in writing
More than 30 days notice
- 90% refund
15-30 days notice
- 50% refund
Less than 15 days notice
- No refund/transfers
IGD Members
Non-Members
Academic Institutions
GBP
£ 400
£ 600
N/A
EUR
€ 600
€ 900
N/A
Additional Information:
Prices displayed ex-VAT. Fee includes briefing papers (subject to availability) refreshments & lunch. This session is promoted by IGD as agent for IGD Services Ltd. Cheques need to be made payable to 'IGD Services Ltd.' IGD reserves the right to alter any element of the programme, such as speakers, times and venue, should the need arise.
Now in its fifth year, 
Using packaging to fully exploit available sales space
Fundamental Issues when performing business forecasting and how to overcome them
Maximise your demand and supply data to improve availability
