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* Consumers & shoppers *
Consumers & shoppers
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The food and grocery industry is shaped by the needs and concerns of the consumers it serves.

A global recession has clearly had an impact on consumer behaviour - shoppers are scrutinising every penny they spend, ensuring they get best value for money but at the same time not abandoning their ethics and moral beliefs. They are interested in local foods, have mixed opinions about genetically modified (GM) food, and they have maintained a reasonably high level of trust in the industry - two-thirds of shoppers have a high or medium level of trust in food and grocery companies.

Consumer research underpins everything we do at IGD. Our ability to get to the heart of shoppers' attitudes enables us to offer invaluable research and strategic insight across our industry. In this section you’ll find factsheets and articles about shoppers and consumers.

Many of our members choose to work with us on commissioned research projects covering a range of business priorities from brand awareness to product testing.
 

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* IGD's Ben Miller looks at some of the current attitudes and trends that we've identified from talking to British grocery shoppers. *
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* While value has been a constant undercurrent in recent years, ethical and environmental sustainability themes also resonate with European shoppers. *
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* How much do UK consumers spend on food and vegetables? This new factsheet shows the latest trends in fruit & vegetable expenditure. *
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Latest articles from our experts Latest articles from our experts Latest articles from our experts
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* Jubilee special: UK food, 60 years on
Jubilee special: UK food, 60 years on 11 May 2012
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James Walton, IGD’s Chief Economist reviews how the UK food and grocery sector has evolved during the Queen’s 60 year reign and looks at what we might expect to happen in the years ahead.
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* The mortgage squeeze
The mortgage squeeze 04 April 2012
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Mortgages form a large part of many people's financial commitments... people who are also shoppers. So if interest rates rise, what might this mean for food and grocery businesses? James Walton examines the issue.
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* Category growth: price vs shopper experience
Category growth: price vs shopper experience 04 April 2012
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In the quest for category growth, there is a strong focus on price and promotions. Yet many are now turning to in-store theatre to win the battle for market share. Jonathan Gunz considers what the future hold for the balance between price and shopper experience, and how your business can maximise its return on trade investment
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* More from our experts
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Free Best Practice Guides Free Best Practice Guides Free Best Practice Guides
Download your free copies
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The role of energy density in helping consumers make healthy choices
The role of energy density in helping consumers make healthy choices New
A free guide for food businesses providing information to consumers about sugars
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Building on Success
Building on Success
IGD's guide to finding tomorrow today.
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Sugars: Improving information and messages to consumers
Sugars: Improving information and messages to consumers
A free guide for food businesses providing information to consumers about sugars
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Best practice guide to communicating to consumers about a healthy balanced diet
Best practice guide to communicating to consumers about a healthy balanced diet
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* See the full list here
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Latest consumer factsheets Latest consumer factsheets Latest consumer factsheets
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Consumer Attitudes to GM Foods Updated
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Shopper Trends New
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In-Store Promotions
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Local Food Updated
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Online Grocery Shopping Updated
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Shopper research for Fairtrade Fortnight
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* See full list
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Alastair Sykes
* Inspiring change *
* “As a former IGD President I have seen at first hand the success of their industry programmes, the quality of their consumer research - and the real benefits IGD delivers for the industry and the companies that work with them”

Alastair Sykes
former Chairman
Nestlé UK Ltd
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* Learn more about our Industry Programmes > *
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* ShopperVista *
Find out more
* ShopperVista is IGD’s new online Shopper Insight subscription service...a complete monthly analysis of grocery shopper sentiment. *
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