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Free Masterclasses

Negotiation for Business
Dates in February and March, nationwide
Learn from the elite: Discover the skills used by the professionals in hostage situations and understand how to apply them in the business arena, to powerful effect.


Webinar: Five Behaviours of a Cohesive Team
8 March, 12:30pm GMT
Webinar: ResilienceA thought provoking and practical webinar which will answer the question – how does your team become high performing? Find out more
  Evolution: Retail in the future, near and far
Dates in March, nationwide
Insight that inspires… An evening masterclass on what the future may hold for grocery businesses – and their shoppers. Find out more
Teams that deliver in tough times
Dates in April and May, nationwide
An evening masterclass in ensuring your team is tough enough to survive the turbulence — and deliver. Find out more
  Webinar: Resilience
18 May, 12:30pm BST
Webinar: ResilienceDevelop your mental toughness with our webinar on resilience. Find out more
Webinar: Compelling Conversations: Influence and Persuade
8 June, 12:30pm BST
Webinar: ResilienceDo you want to learn how to get your point across with power and impact so that you can influence conversations and gain “buy in” with customers, colleagues or your manager? Find out more
  Leading Edge Annual Conference 2017
12 September
Join us for a full day of free personal development and industry insight training on 12 September in London. Find out more
EQual to the challenge: Emotional intelligence in business
Dates in October and November, nationwide
Emotions in the workplace? So-so or a no-no? Managed well, your emotional intelligence could switch your career’s green light to GO. Find out more

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Turning Data into Insight
16 March, 1 June, 14 September, 1 November
This interactive one day workshop takes you through the end-to-end process from identifying the information you need, through to delivering actionable insights.   



Successful Joint Business Planning
21 September 
Practical help in planning and preparing JBPs, whether you are new to this way of working or just want to look at what you do in a different light.  Find out more


Successful Account Management
22-23 February, 28-29 March, 26-27 July, 5-6 September, 28-29 November 
Discover the key to truly great customer relationships in this workshop which provides the essential tools, processes, skills and structures. Find out more

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2017 Training and Development Directory

Download IGD's Training and Development Directory for details of our commercial workshops, free personal development opportunities, expert trainers and flexible solutions.