We’re here to support food and grocery industry employees in gaining the capability and skills they need throughout their career journey.
We have three core areas of training expertise, delivered through open workshops or bespoke solutions, all underpinned by broader expertise:
- Category management and shopper
Helping you build the capability for understanding and influencing shopper behaviour
- Customer and supplier management
Giving you the skills and confidence to help you excel in the commercial environment, delivering for you and your customers
- Supply chain
Equipping you with the skills to unlock value and drive growth across the chain
We work with you to help you identify your business needs and the best approach to meet them. Want to find out more?
Some examples of how we've helped others:
In house training and workshops
Our in house training solutions provide a fully flexible way for you to develop your people and build skills and capabilities. From targeted half day workshops to cross-functional, multi-country training programmes, we can design the right training solution to meet the needs of your people and your business.
Briefings and presentations
Our team of experts regularly present at board meetings, seminars, webinars and conferences around the world, advising companies on the latest trends and implications for our industry. Our insight is easily accessible, practical and relevant, providing you with inspiring and actionable conclusions that act as a catalyst for change.
Future of Retail
During times of sustained low growth, it’s understandable that you might focus your energies on the short-term challenges. But it’s all too easy to miss the bigger picture: the pace and scale of change in the grocery industry and the key role that megatrends play in defining them. See how IGD can offer you the means to develop the thought-leadership to take your business forward.
Across Europe and North America, IGD takes you 'on safari' to the best stores in a market, targeting the innovations and category developments that offer the sharpest insights relevant to your business.
Global Category Innovation
Are you looking for innovation to inspire and inform your category drivers and take to your retailers? Across all store formats or in specific channels? Either way you'll want to look at the (really) big picture...
Facilitated action planning sessions
Our team of experienced facilitators can work with you to deliver a step change in business performance; addressing issues such as strategic account planning, category development, promotional planning, on shelf availability, packaging and waste.
Using a range of techniques we build engaging programmes to challenge the status quo, create buy-in, embed new ways of working and develop practical action plans.
Capability benchmarking studies
We have developed unique and practical solutions to help organisations benchmark their customer engagement capability and develop more strategic relationships across the value chain. We regularly carry out capability benchmarking studies for consumer goods manufacturers around the world to help them identify areas of competitive advantage and priorities for development.
Customised research and shopper projects
Our position at the heart of the industry, coupled with our sector knowledge and technical understanding, means we can add real value to your business by ensuring we explore pertinent issues and provide actionable insights. Many organisations harness our impartiality and expertise on the issues impacting our industry by asking us to conduct research on their behalf.
In-store based learning
At IGD, we are passionate about the shopper. We believe there are many opportunities for companies across the industry to work together to improve the shopping experience, generate efficiencies and drive growth. Our in-store based learning gives your team a unique opportunity to experience first-hand the reality of the store environment and identify practical ideas to maximise availability and visibility for your brands on shelf and through the supply chain.
Performance improvement programmes
Supply chains perform best when everybody works well together. Our performance improvement programmes bring trading partners together across functions to find shared solutions to common challenges so that all businesses in the chain can make progress. The programmes are facilitated by our experts and are based on a robust collaboration framework designed to create a step change in performance, improve service or save money.